A dedicated and highly skilled Support Technician with extensive experience in troubleshooting and resolving technical issues related to hardware, software, and network systems. Proficient in managing multiple tasks simultaneously, with strong communication skills to deliver exceptional customer service.
Support Technician (2018-present)
Support Specialist (2016-2018)
Bachelor's Degree in Computer Science (2016)
Your resume is a formal document. Avoid using personal pronouns like 'I', 'me', or 'my'. Instead, start your sentences with verbs.
A Support Technician is a person responsible for providing technical assistance to clients or customers. A well-written Support Technician resume can help you land a job in the IT industry. Here are some tips on how to write an effective Support Technician Resume.
Begin your Support Technician resume with a professional summary that highlights your experience, skills, and career objectives. Keep it concise and to the point, with no more than 2-3 sentences.
List your technical skills, such as knowledge of software, hardware troubleshooting, and network protocols. Include any certifications you have received.
List your previous job experiences in reverse chronological order. Include the company name, job title, and dates of employment. Use bullet points to describe your duties and accomplishments.
List your educational background, including high school, college, and any other relevant coursework. Include any certifications that you have earned and the date they were achieved.
Use active voice and action verbs like "resolved," "maintained," and "troubleshoot." Include technical keywords that fit the job description, such as "Active Directory," "TCP/IP," and "Windows Server."
Writing an effective Support Technician resume requires highlighting your technical skills, work experience, education, and certifications. Use active language and include keywords that match the job description. With these tips, you can create a top-notch resume that will help you stand out to potential employers in the IT industry.
While sometimes it's unavoidable, try to limit the number of short-term jobs listed on your resume as it may signal instability to potential employers.