Retail Sales Resume Example & Writing Guide

Retail Sales Resume Example
Create a winning Retail Sales resume with our expert example and guide. Learn how to showcase your skills, achievements, and experience to stand out to employers.
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Retail Sales Resume Sample

Professional Summary:

Highly motivated and sales-driven Retail Sales professional with 5 years of experience in the industry. Proven track record of exceeding sales targets and providing exceptional customer service. Possess excellent communication and interpersonal skills.

Work History:

  • Retail Sales Associate

    ABC Company – Anytown, USA

    March 2018 – Present

    • Assist customers in their purchasing decisions by providing product information and demonstrations.
    • Meet and exceed sales targets by strategically upselling and cross-selling.
    • Resolve customer complaints and issues efficiently and effectively, resulting in positive feedback and improved customer loyalty.
    • Maintain a clean and organized store environment, ensuring merchandise is appropriately displayed and stocked.
  • Retail Sales Clerk

    XYZ Store – Anywhere, USA

    June 2016 – March 2018

    • Greeted and assisted customers with inquiries regarding products and services.
    • Processed transactions accurately and efficiently, including cash and credit card payments.
    • Maintained knowledge of inventory and product updates to better assist customers.
    • Received positive feedback from management and customers for providing excellent customer service.


  • Bachelor's Degree in Business Administration - Any University, Anytown, USA (2016)

Expert Tip

Include Volunteer Experience

Volunteer experience can be just as valuable as paid experience. If it's relevant to the job, don't hesitate to include it on your resume.

Retail Sales Resume Writing Guide


Writing a retail sales resume can be daunting, especially if you have never done it before. As a retail salesperson, you need to show potential employers that you have the skills and experience necessary to drive sales and provide excellent customer service. To help you with that, we have put together a simple guide on how to write a retail sales resume that highlights your strengths and lands you the job you want.

1. Start With a Strong Professional Summary:

Start your retail sales resume with a professional summary that gives potential employers a brief overview of who you are and what you can offer. Make sure to highlight key skills and experience that match the requirements of the job you are applying for. Keep this section concise and to the point.

2. Focus on Accomplishments:

Instead of just listing your job duties, focus on your accomplishments in each role you have had. Use bullet points to describe specific achievements, such as exceeding sales goals or improving customer satisfaction ratings. This will show potential employers that you are results-driven and can contribute to their bottom line.

3. Use Keywords:

In addition to highlighting your accomplishments, it is important to use keywords in your retail sales resume that match the requirements of the job you are applying for. This will help your resume get past applicant tracking systems (ATS) that many companies use to screen job applications.

4. Highlight Your Sales Skills:

Being a successful retail salesperson requires a unique set of skills. Make sure to highlight these skills in your resume, including the ability to upsell, cross-sell, and close sales. Also, include any experience you have with point-of-sale systems or inventory management software.

5. Emphasize Your Customer Service Skills:

Excellent customer service is essential for any retail salesperson. In your resume, make sure to highlight any experience you have in providing exceptional service, including dealing with difficult customers, resolving complaints, and going above and beyond to make sure customers are satisfied.

6. Include Relevant Education and Training:

If you have completed any relevant education or training, make sure to include it in your retail sales resume. This could include certifications, workshops, or training programs related to sales, customer service, or retail management.


A well-crafted retail sales resume can help you stand out from the competition and land the job you want. By following the tips above and tailoring your resume to the specific requirements of each job you apply for, you can demonstrate your value as a retail salesperson and show potential employers that you have what it takes to drive sales and provide exceptional customer service.

Common Resume Writing Mistake

Poor Spelling of Company Names or Job Titles

Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.

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