Reservationist Resume Example & Writing Guide

Reservationist Resume Sample

Summary:

Highly efficient and organized Reservationist with 5 years of experience in the hospitality industry. Possess excellent interpersonal skills and the ability to multitask effectively. Committed to providing exceptional customer service and ensuring that guests have a comfortable and enjoyable stay.

Professional Experience:

Reservationist, ABC Hotel
May 2018 - Present
- Manage online and phone reservations for hotel's 150 rooms, ensuring all bookings are accurate and organized.
- Respond to customer inquiries and complaints in a timely and professional manner, finding solutions to any issues that arise.
- Collaborate with the front desk and housekeeping teams to ensure smooth guest arrivals and departures.
Guest Services Agent, XYZ Resort
August 2015 - April 2018
- Welcomed guests warmly upon arrival and provided assistance with check-in procedures.
- Assisted guests with luggage and directed them to their accommodations.
- Maintained accurate records of guest accounts and transactions, handling cash, credit, and debit payments.

Skills:

Proficient in reservation and booking systems such as Opera, Sabre, and Amadeus.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Fluent in English and Spanish.

Education:

Bachelor's Degree in Hospitality Management, University of California, Los Angeles (UCLA)
Certificate in Hotel Front Desk Operations, American Hotel and Lodging Association

Expert Tip

Show Your Impact

Don't just list what you did - show how it made a difference. Use concrete examples that demonstrate the impact you had on your company or team.

Reservationist Resume Writing Guide

Introduction:

If you are looking for a job as a reservationist, it is essential to create a resume that highlights your skills, experience, and qualifications. Your resume should be well-organized, easy to read, and customized to the job you are applying for.

Step 1: Choose the Right Format

The first step in writing a reservationist resume is choosing the right format. There are three main formats you can use:

Chronological
Functional
Combination

Choose the format that best suits your experience and skills.

Step 2: Start with a Strong Objective Statement

Your objective statement should be a brief summary of your career goals and what you can bring to the table as a reservationist. Make sure to tailor your objective statement to the specific position you are applying for.

Step 3: Highlight Your Skills

As a reservationist, there are certain skills that are essential for success. Some of these skills include:

Customer service
Attention to detail
Organizational abilities
Communication
Problem-solving

Make sure to highlight your skills in your resume, including specific examples of how you have utilized each skill in the past.

Step 4: Showcase Your Experience

Your work experience is a vital part of your resume. It is essential to include your position, company name, and dates of employment for each job you have held. Make sure to highlight your responsibilities and achievements in each role, including any awards or recognitions you have received.

Step 5: List Your Education

Include your education history, including the institution name, degree earned, and graduation date. If you have any relevant certifications or training, make sure to list those as well.

Step 6: Include Relevant Keywords

Many companies use applicant tracking systems to filter resumes. These systems look for specific keywords related to the job opening. Make sure to include relevant keywords in your resume to increase your chances of making it through the screening process.

Step 7: Proofread, Proofread, Proofread

Before submitting your resume, make sure to proofread it thoroughly. Check for spelling and grammar errors, formatting issues, and any other mistakes. A polished resume can make all the difference in landing your dream job.

Following these steps can help you create a strong reservationist resume. Remember to tailor your resume to the specific job you are applying for, and highlight your skills, experience, and qualifications. Good luck!

Common Resume Writing Mistake

Poor Spelling of Company Names or Job Titles

Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.