Property Claims Adjuster Resume Example & Writing Guide

Property Claims Adjuster Resume Example
Create an impressive Property Claims Adjuster resume with the help of our writing guide and example. Highlight your skills and experience to get noticed by employers.
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Property Claims Adjuster Resume Sample

Professional Summary

Dedicated Property Claims Adjuster with over 5 years of experience in assessing and evaluating property damages. Skilled in handling claims investigation, settlement negotiations, and customer service. Proficient in insurance policies and regulations. Strong problem-solving skills with attention to detail.

Professional Experience

  • ABC Insurance Company, Property Claims Adjuster

    January 2018 - Present

    • Investigate and evaluate property damages due to fire, natural disasters, and theft
    • Assess claims and determine policy coverage and liability
    • Prepare and negotiate settlements with claimants and their representatives
    • Maintain accurate records of claim and settlement activities
    • Provide exceptional customer service to policyholders and claimants
  • XYZ Insurance Group, Junior Property Claims Adjuster

    June 2016 - December 2017

    • Assisted senior adjusters in assessing property damages and claims
    • Conducted investigations and gathered evidence to support claims decisions
    • Communicated with policyholders and claimants to gather information and provide updates
    • Reviewed policy documents to determine coverage and liability
    • Analyzed claims data to identify trends and areas for improvement


  • Bachelor of Science in Business Administration, Insurance Concentration
  • XYZ University, May 2016


  • Claims investigation and assessment
  • Settlement negotiation
  • Insurance policies and regulations
  • Customer service
  • Problem-solving
  • Attention to detail

Expert Tip

Focus on Hard Skills

While soft skills are important, hard skills are often what get you hired. Prioritize showcasing hard skills that align with the job description.

Property Claims Adjuster Resume Writing Guide


A Property Claims Adjuster is responsible for investigating and managing property damage claims for insurance companies. They determine the extent of the damage, calculate the costs involved, and negotiate settlements with affected parties. If you're interested in pursuing a career as a Property Claims Adjuster, here's how to write a resume that stands out to hiring managers.

1. Tailor Your Resume to the Job Posting

One of the most important things to consider when crafting your Property Claims Adjuster resume is tailoring it to the specific job posting. This means reading the job requirements and qualifications carefully to determine which skills and experiences you should highlight in your resume. To make it easier for hiring managers to see that you're a good fit for the job, be sure to use the same language and keywords used in the job posting.

  • Read the job posting carefully
  • Highlight skills and experiences that match the job requirements
  • Use the same language and keywords used in the job posting

2. Showcase Your Education and Training

While a degree is not required to become a Property Claims Adjuster, having relevant education and training can set you apart from other candidates. Include any certifications, licenses or courses that you've taken that are relevant to the field of claims adjusting. Be sure to list the institution, the degree or credential earned, and the date of completion.

  • Include relevant education and training
  • List the institution, degree, or credential earned, and date of completion

3. Highlight Your Relevant Work Experience

Your work experience should be front and center on your Property Claims Adjuster resume. This is particularly important if you've worked in the insurance industry or have prior experience in claims adjusting. When listing your work experience, be sure to include the name of the company, your job title, the dates of employment, and your duties and accomplishments.

  • List your work experience, including job title and dates of employment
  • Include your duties and accomplishments in each job
  • Highlight any relevant experience in the insurance industry or claims adjusting

4. Emphasize Your Communication and Customer Service Skills

Property Claims Adjusters must have strong communication and customer service skills to effectively interact with clients and negotiate settlements. If you have experience in customer service or have other relevant communication skills, be sure to highlight these on your resume. Additionally, be sure to mention any experience you have in conflict resolution or negotiating with customers.

  • Highlight your communication and customer service skills
  • Mention any experience in conflict resolution or negotiating with customers

5. Mention Your Technical Skills

As a Property Claims Adjuster, you'll be responsible for using a variety of tech tools to assist in claims investigations and settlements. Mention any relevant technical skills you have, such as proficiency in Microsoft Excel, cloud-based claims systems, or other software used in the insurance industry.

  • Mention any technical skills relevant to the claims adjusting field
  • Include proficiency in specific software programs used in the industry


A Property Claims Adjuster resume should highlight your relevant work experience, education and training, communication and customer service skills, and technical expertise. Be sure to tailor your resume to the specific job posting to make it stand out to hiring managers. With a well-crafted resume, you'll be well on your way to landing your dream job as a Property Claims Adjuster.

Common Resume Writing Mistake

Not Customizing Your Resume

Every job and employer is different, so it's essential to tailor your resume to each job you're applying for. Failing to do so may make it seem like you're not genuinely interested in the position.

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