Production Support Resume Example & Writing Guide

Production Support Resume Example
Learn how to create a standout Production Support resume with our expert writing guide. Get inspired with our examples and land your dream job today!
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Production Support Resume Sample

Experienced Production Support professional with over 5 years of experience in providing operational support to mission-critical systems. Known for being detail-oriented and having strong problem-solving skills, able to work under pressure and in fast-paced environments.


  • Strong knowledge of Linux/Unix operating systems
  • Experience with Java applications
  • Expertise in Oracle databases and SQL
  • Hands-on experience with application servers such as Tomcat and WebLogic
  • Experience with incident management tools such as BMC Remedy and ServiceNow
  • Experience with scripting languages such as Shell and Perl

Professional Experience

Production Support Analyst

XYZ Corporation | January 2019 - Present

  • Provide support for mission-critical systems and applications
  • Monitor system performance and respond to incidents
  • Work with development teams to troubleshoot issues and provide root cause analysis
  • Create and maintain documentation for support processes and procedures
  • Participate in on-call rotation for 24/7 support

Production Support Engineer

ABC Corporation | March 2016 - December 2018

  • Provided 24/7 support for mission-critical systems and applications
  • Performed system analysis and troubleshooting to identify and resolve issues
  • Collaborated with development teams to implement system changes and enhancements
  • Developed and maintained scripts to automate support processes and tasks
  • Participated in disaster recovery testing and planning


  • Bachelor of Science in Computer Science, XYZ University

Expert Tip

Use a Good Resume Format

Choosing the right resume format is critical. Whether it's chronological, functional, or a combination, make sure it best showcases your experience and skills.

Production Support Resume Writing Guide


If you are looking for a job in production support, then having a well-written resume is crucial. Your resume needs to showcase your skills and experience in such a way that it catches the attention of potential employers.

Structure of a Production Support Resume

The basic structure of a production support resume includes the following sections:

  • Contact Information
  • Summary Statement
  • Skills
  • Experience
  • Education

Contact Information

The first section of your resume should include your contact information. This includes your name, address, phone number, and email address. You can also include links to your LinkedIn profile or other professional social media profiles.

Summary Statement

The summary statement should be a brief, one or two-sentence summary of your skills and experience. This should be tailored to the specific job you are applying for. It should highlight your experience in production support, as well as any other relevant experience you may have.


The skills section of your resume should list your technical skills, as well as any other relevant skills that you have. This could include things like communication skills or project management skills. Make sure to include any certifications that you have as well.


The experience section of your resume is where you will showcase your relevant work experience. This should be listed in reverse chronological order, starting with your most recent job first. For each job, include the name of the company, your job title, and the dates of your employment. List your responsibilities and accomplishments in bullet-point form.


Finally, include your education at the bottom of your resume. This includes the name of your school, the degree you earned, and the dates of your attendance. You can also include any honors or awards you received.

Remember to proofread your resume carefully before submitting it. Make sure that it is free of spelling and grammar errors, and that it is easy to read and understand.

Following these guidelines can help you create a great production support resume that will land you the job of your dreams. Good luck!

Common Resume Writing Mistake

Listing Duties, Not Accomplishments

Your resume should highlight your accomplishments, not just your job duties. Highlighting your achievements showcases the value you could bring to a new role.

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