Patient Service Specialist Resume Example & Writing Guide

Patient Service Specialist Resume Example
Get a Patient Service Specialist resume example and writing guide to help you grab the attention of hiring managers. Learn how to highlight your skills and experience.
star star star star star
1525 people used this template, 72 people have rated it.

Patient Service Specialist Resume Sample

Professional Summary

A Patient Service Specialist with a strong background in healthcare administration and providing exceptional patient care. Skilled in patient registration, answering inquiries, scheduling appointments, insurance verification, and customer service. Possesses excellent communication skills with the ability to manage and solve complex cases with patients, families, and insurance companies.


  • Patient Service Specialist

    Northwestern Memorial Hospital, Chicago, IL

    January 2017 - Present

    • Register and schedule patients for appointments, procedures, and tests using EPIC system
    • Verify insurance coverage and eligibility for patients before appointments
    • Coordinate with insurance companies to obtain authorizations and resolve issues
    • Respond to patient inquiries, concerns, and complaints in a timely and professional manner
    • Maintain patient confidentiality and privacy in accordance with HIPAA regulations
    • Cross-trained and supported other departments including medical records, patient financial services, and radiology
  • Patient Care Coordinator

    Rush University Medical Center, Chicago, IL

    June 2014 - December 2016

    • Assisted patients with scheduling appointments, tests, and procedures
    • Provided patient education materials and instructions before appointments
    • Followed up with patients to ensure they received necessary care and services
    • Collaborated with healthcare providers and support staff to coordinate patient care
    • Maintained accurate and up-to-date patient information in electronic health records


  • Bachelor's Degree in Healthcare Administration

    University of Illinois at Chicago

    September 2010 - May 2014

Expert Tip

Use a Professional Email Address

Your email address is often the first thing an employer sees. Make sure it's a professional one that includes your name. Avoid using outdated or non-professional email addresses.

Patient Service Specialist Resume Writing Guide


If you are looking for a job as a Patient Service Specialist, your resume is the most important tool to market yourself to potential employers. A well-crafted resume increases your chances of getting an interview and ultimately landing the job.

Step 1: Start with a strong objective statement

The objective statement gives potential employers an insight into your career goals and what you hope to achieve through the role of a Patient Service Specialist. Highlight your relevant experience, skills, and personality traits that make you the best fit for the job.

Step 2: Detail your relevant experience and skills

Your experience and skills should be the main focus of your resume. Start with your most recent work history and work backwards. Highlight any experience you have in a customer service or healthcare-related role. Remember to quantify your achievements using statistics where possible.

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking skills
  • Ability to work independently and as part of a team
  • Familiarity with healthcare-related software and programs
  • Experience with scheduling appointments and managing patient records

Step 3: Education and Certifications

A Patient Service Specialist needs to have a high school diploma or equivalent. Highlight any relevant certifications and post-secondary education that you have. Highlight any continuing education or professional development courses you have completed.

Step 4: Highlight your achievements and awards

If you have any recognition for your work, then include them in your resume. Highlight your awards, promotions, and other achievements. You can also mention any volunteer work you have done related to the medical field.

Step 5: Check and Update your Resume regularly

Make sure you proofread your resume for any spelling mistakes and grammatical errors. Ensure that your contact information, including email and phone number, is correct and up to date. Update your resume regularly to reflect your new skills, continued professional development, and experience.


Writing a Patient Service Specialist resume is not an easy task, but it is necessary to market yourself to potential employers. Follow the steps above and make sure your resume is tailored to the specific job you are applying for. Remember to keep your resume simple, easy to read, and visually appealing.

Common Resume Writing Mistake

Including References

It's not necessary to include references on your resume unless requested. It is understood that they are available upon request.

Build your resume online

Create resume online now to take the first step towards career success

CVBLADE developed by hiring professionals. With our resume builder, applying for your dream job is easy and fast.

Create Resume