Patient Financial Counselor Resume Example & Writing Guide

Patient Financial Counselor Resume Example
Learn how to create a stellar Patient Financial Counselor resume with our comprehensive writing guide. Use our example and expert tips to stand out from the competition.
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Patient Financial Counselor Resume Sample


Highly skilled and compassionate Patient Financial Counselor with over 5 years of experience in providing guidance to patients and families on healthcare financial matters. Adept at developing and implementing financial assistance programs, managing accounts receivable, and negotiating with insurance providers for proper reimbursements.


  • Financial counseling
  • Insurance claims and billing
  • Medical terminology knowledge
  • Medicaid/Medicare knowledge
  • Collections management

Professional Experience

Patient Financial Counselor

Memorial Hospital, Chicago, IL (2016 - Present)

  • Developed and implemented strategies to identify and assist patients who require financial assistance
  • Coordinated with insurance providers and government agencies to ensure proper coverage for patients
  • Managed account receivables by ensuring timely and accurate billing and collections
  • Provided financial counseling to patients and families on the costs of healthcare services and insurance benefits

Medical Billing Specialist

Parkview Medical Center, Pueblo, CO (2014 - 2016)

  • Processed health insurance claims and provided coding support for all medical services
  • Worked closely with insurance providers and patients to handle claim denials and appeals
  • Ensured compliance with federal and state regulations while maintaining quality standards
  • Collaborated with other healthcare professionals to develop and implement efficient billing practices


  • Bachelor of Science in Healthcare Administration, Metropolitan State University of Denver, CO
  • Certification in Medical Billing and Coding, Technical College of Colorado Springs, CO

Expert Tip

Showcase Certifications

Certifications can be a significant asset in certain industries. If you have relevant certifications, highlight them on your resume to demonstrate your expertise.

Patient Financial Counselor Resume Writing Guide


If you are looking for a career as a Patient Financial Counselor, your resume is the key to getting an interview. A well-crafted resume is the first thing any potential employer sees, and it is essential that it is clear, concise, and dynamic enough to get you noticed. In this article, we will outline some helpful tips on how to write an effective Patient Financial Counselor resume.

First Impression Counts

Your resume is your personal marketing tool and the first point of contact with your potential employer. Therefore, make sure that it is visually appealing, well-structured, and free from any grammatical or spelling errors.


Organize your resume into relevant sections, including a summary statement, work experience, education, and skills sections. Be sure to highlight your achievements and experience in your summary statement, and describe them with strong action verbs in the work experience section.

Summary Statement

Your summary statement should be a brief, one-sentence summary of who you are and what you bring to the table. Focus on your skills and expertise, your positive attitude, and your experience as a Patient Financial Counselor.

Work Experience

  • List your work experience in reverse chronological order, starting with your most recent or current position.
  • Describe your work experience with strong action verbs that demonstrate your skills and achievements.
  • Outline your responsibilities and any special projects you completed.
  • Mention any tools, software, or resources you used.


  • List your education in reverse chronological order, starting with your most recent qualification.
  • Include the name of the institution, your degree, and your major.
  • If you did not complete a degree, include any certifications or licenses you have earned instead.


  • Highlight your technical skills, including any expertise in accounting software, customer service tools, and billing systems.
  • Mention your communication and interpersonal skills, as well as your ability to explain complex financial information to patients.
  • Describe your organizational and time-management skills, detailing your ability to prioritize tasks and work under pressure.


Writing a good Patient Financial Counselor resume is not rocket science, but it requires some effort and thought. Use the tips we have provided in this article to tailor your resume to your specific experience and expertise. Highlight your achievements, describe your responsibilities with strong action verbs, and keep your resume concise, clear, and effective. Good luck in your job search!

Common Resume Writing Mistake

Poor Spelling of Company Names or Job Titles

Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.

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