Network Support Technician Resume Sample
Summary
Experienced Network Support Technician with 5 years of expertise in installing, configuring, and supporting various network systems and devices. Proficient in troubleshooting network issues and providing solutions promptly. Possess excellent communication and interpersonal skills.
Skills
- Network Installation and Configuration
- Network Troubleshooting
- Network Security
- Routing and Switching
- Network Monitoring and Analysis
- Cisco Systems
- LAN/WAN
Work Experience
Network Support Technician
ABC Company, New York, NY
June 2018 - Present
- Installed and configured Cisco systems for LAN/WAN networks.
- Resolved network issues through troubleshooting and worked with vendors to restore connectivity.
- Conducted regular network security assessments and implemented measures to improve security.
- Provided technical support to end-users and resolved network-related queries promptly.
- Monitored network performance and analyzed network traffic to identify potential issues.
- Participated in network upgrades and enhancements to improve performance and reliability.
Network Support Technician
XYZ Company, Boston, MA
June 2016 - May 2018
- Installed and configured LAN/WAN networks for small businesses.
- Identified and resolved network issues through troubleshooting and collaboration with vendors.
- Conducted regular network maintenance and monitored system performance.
- Provided end-user support through phone and email communication.
- Assisted in the planning and implementation of network upgrades and migrations.
Education
Bachelor's Degree in Computer Science
University of Michigan, Ann Arbor, MI
Graduated May 2016
Expert Tip
Avoid Jargon
Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.
Network Support Technician Resume Writing Guide
Writing a Network Support Technician Resume
If you're interested in a career as a Network Support Technician, you'll need a well-written resume that showcases your skills and experience. Here are some tips to help you create an effective resume:
1. Tailor your resume to the job: Read the job description carefully and make sure that your resume highlights the skills and experience that match the requirements of the position.
2. Use a clear format: Choose a clean and professional resume format that's easy to read. Use bullet points to list your skills and experience and make sure that your contact information is easy to find.
3. Highlight your skills: Create a section that lists your technical skills, such as experience with networking hardware and software, troubleshooting, and network security.
4. Detail your experience: List your work experience, starting with your most recent job. Include the company name, job title, dates of employment, and a brief description of your role. Use bullet points to highlight your accomplishments and the skills you used to achieve them.
5. Show your certifications: If you have any certifications, such as the CompTIA Network+ or the Cisco Certified Network Associate (CCNA) certification, list them in a separate section.
6. Include education: List any relevant education, such as a degree in computer science or information technology. If you don't have formal education in the field, include any relevant courses or training you've completed.
7. Proofread and edit: Before you submit your resume, make sure that you proofread it carefully for errors and typos. Have someone else read it over as well to give you feedback and catch any mistakes you might have missed.
By following these tips, you can create a strong resume that will help you land a position as a Network Support Technician.
Common Resume Writing Mistake
Excessive Job Hopping
While sometimes it's unavoidable, try to limit the number of short-term jobs listed on your resume as it may signal instability to potential employers.