Mystery Shopper Resume Example & Writing Guide

Mystery Shopper Resume Example
Get hired as a Mystery Shopper with our Resume Example & Writing Guide. Build a professional resume and stand out from the competition. Start Today!
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Mystery Shopper Resume Sample


To obtain a position as a Mystery Shopper where I can utilize my exceptional observation skills and attention to detail to provide valuable feedback to companies.

Professional Experience:

  • ABC Mystery Shopping Co.

    Mystery Shopper (2018 - Present)

    • Conducted evaluations of various retail stores and restaurants to assess customer service, product knowledge, and cleanliness
    • Provided detailed reports and feedback to management teams on areas for improvement
    • Consistently received excellent ratings from clients and increased customer satisfaction scores
  • XYZ Research Firm

    Market Researcher (2016 - 2018)

    • Conducted surveys and phone interviews to gather data and opinions from consumers
    • Managed and organized data using various databases and software tools
    • Analyzed data and prepared reports for clients


  • BA in Business Administration

    University of California, Los Angeles (UCLA)

Expert Tip

Use a Resume Summary or Objective

Start your resume with a compelling summary or objective that succinctly highlights your experience and skills. This gives employers a preview of what you bring to the table.

Mystery Shopper Resume Writing Guide


If you're looking to become a mystery shopper, your resume plays a crucial role in showing potential employers why you're the ideal candidate for the job. A well-crafted and targeted resume can open doors, lead to interviews, and help you secure the job.

Include Relevant Details

  • Begin your resume by including your full name, contact information, and professional summary.
  • Highlight your experience in the field of mystery shopping and other related fields such as retail, customer service, and marketing.
  • Emphasize your strengths and skills, such as attention to detail, communication, and analytical skills.
  • List your education, including any relevant coursework or certifications in areas such as customer service or retail management.

Describe Your Experience

  • Include descriptions of your previous mystery shopping roles, including the types of businesses you worked with and the tasks you performed.
  • Use specific metrics or examples to illustrate your success in this role, such as how you contributed to improvements in customer service or helped a business increase sales.

Highlight Your Skills

  • Include a list of your technical skills and relevant software knowledge.
  • Detail your communication, interpersonal, and analytical skills. These are important abilities to have as a mystery shopper and can distinguish you from other applicants.
  • Include any awards or recognition you've received for your mystery shopping work.


Developing a strong resume is essential to landing a position as a mystery shopper. By providing relevant details, descriptions of experience, and highlighting your skills, you can make a compelling case for why you're the perfect candidate for the job.

Common Resume Writing Mistake

Listing Duties, Not Accomplishments

Your resume should highlight your accomplishments, not just your job duties. Highlighting your achievements showcases the value you could bring to a new role.

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