Medical Office Receptionist Resume Example & Writing Guide

Medical Office Receptionist Resume Example
Learn how to craft a standout Medical Office Receptionist resume with our comprehensive example and writing guide. Land your dream job in healthcare today!
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Medical Office Receptionist Resume Sample

A detail-oriented and friendly medical office receptionist with 3 years of experience in serving patients and providing administrative support. Strong communication skills and capability to multitask within a fast-paced environment. Primarily seeking a position in a prestigious healthcare facility to positively contribute to the continuum of care.

Professional Experience

  • Receptionist

    Dr. Jones Medical Office, Philadelphia, PA, 2018 - present

    • Welcomed and greeted patients, scheduled appointments, and arranged transportation for high-risk individuals
    • Managed phone calls, responded to inquiries, verified insurance coverage, and handled overdue balances
    • Maintained accurate patient records, updated electronic health records, and submitted claims to billing department
    • Assisted clinical staff in performing blood pressure checks, taking vital signs, and disinfecting exam rooms
  • Receptionist

    MedExpress Urgent Care, Pittsburgh, PA, 2016 - 2018

    • Scheduled appointments, registered patients, and reviewed medical history
    • Entered patient demographic and insurance information into the computer system
    • Responded to phone calls, emails, and inquiries from patients, coworkers, and management
    • Performed other office duties such as faxing, scanning, and copying documents


  • Strong verbal and written communication skills
  • Excellent time management and organizational skills
  • Proficient in managing patient medical records and updating electronic health records
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge in Microsoft Office, Google Docs, and Electronic Medical Record Systems

Expert Tip

Use Bullet Points

Long blocks of text can be off-putting. Use bullet points to break up your experiences and make it easy for employers to scan your resume.

Medical Office Receptionist Resume Writing Guide


Writing a medical office receptionist resume can be a daunting task. However, with an understanding of what employers are looking for, you can create a compelling resume that highlights your skills and experience. In this article, we will guide you through the process of writing a professional medical office receptionist resume.

Step 1: Choose a Format

When creating a medical office receptionist resume, it is important to choose a format that is professional and easy to read. A chronological format works best if you have a strong work history. If you're just starting out, a functional format may be more appropriate.

Step 2: Highlight Your Skills

  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask
  • Proficient in Microsoft Office
  • Knowledge of medical terminology

When creating your resume, be sure to highlight these skills in your summary or objective statement, as well as throughout the rest of your resume.

Step 3: Include Relevant Education and Certifications

  • Bachelor's degree in healthcare administration
  • Certification in medical office administration

Include any relevant education or certifications on your medical office receptionist resume. This shows employers that you have the necessary skills and knowledge to perform the job effectively.

Step 4: Detail Your Work Experience

  • Receptionist at ABC Medical Center (2015-2018)
    • Greeted patients and visitors
    • Answered and directed phone calls
    • Scheduled appointments and managed patient records
  • Office Administrator at XYZ Medical Group (2018-2021)
    • Managed patient schedules and appointments
    • Handled insurance claims and billing
    • Assisted with administrative tasks as needed

Detail your work experience, including job titles, dates of employment, and a description of your responsibilities. Use bullet points to make your resume easy to read.

Step 5: Mention Accomplishments

Don't forget to mention any accomplishments you've achieved in your previous roles. This could include increasing patient satisfaction, streamlining administrative processes, or anything else that demonstrates your value as an employee.


By following these steps, you can create a professional medical office receptionist resume that will impress potential employers. Be sure to customize your resume for each job application and proofread carefully before submitting. Good luck!

Common Resume Writing Mistake

Using the Same Bullets

Repeating the same bullet points for different jobs can give an impression of redundancy. Tailor each point to reflect the unique aspects of each role.

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