Mall Resume Example & Writing Guide

Mall Resume Sample

Objective: Seeking a position in the retail industry at a busy shopping mall where I can provide excellent customer service, maintain a clean and organized store environment, and contribute to achieving sales goals.

Experience:

Retail Sales Associate | Macy's | 2018 - Present

Greet and assist customers in finding products and making purchases
Maintain a neat and organized store appearance by restocking merchandise and cleaning displays
Process transactions accurately and efficiently using a point-of-sale system
Meet and exceed daily and weekly sales goals

Customer Service Representative | JCPenney | 2016 - 2018

Provide excellent customer service by answering questions, handling complaints, and resolving issues
Assist customers with locating products and making purchases
Process returns and exchanges
Utilize store technology to check inventory and place online orders

Retail Intern | Nordstrom | 2015 - 2016

Assist sales associates with customer service and sales tasks
Learn and perform visual merchandising tasks including creating displays and organizing merchandise
Attend training sessions and meetings to learn about sales techniques and customer service best practices

Skills:

Excellent customer service and communication skills
Ability to work in a fast-paced and ever-changing retail environment
Attention to detail and ability to maintain store organization
Proficiency in using point-of-sale systems and other retail technology
Flexibility in scheduling and willingness to work weekends and holidays

Expert Tip

Focus on Hard Skills

While soft skills are important, hard skills are often what get you hired. Prioritize showcasing hard skills that align with the job description.

Mall Resume Writing Guide

If you're looking to apply for a job at a mall, you'll need a great resume that showcases your skills and experience. Here are some tips on how to write a winning mall resume:

1. Start with a strong objective

Your objective should clearly state what kind of job you're looking for and why you're qualified for it. Make sure to tailor your objective to the specific mall and position you're applying for.

2. Highlight your experience

List your most recent job first
Include the name of the company, your job title, and the dates you worked there
In bullet points, describe your responsibilities and achievements
Use action verbs and be specific about what you did and how you did it

3. Showcase your skills

Include skills that are relevant to the job you're applying for
Use bullet points and be specific
For example, if you're applying for a sales position, you could list skills like "excellent communication skills", "ability to work in a fast-paced environment", and "strong customer service skills"

4. Include your education

List the name of the school(s) you attended
Include the degree(s) you earned and your graduation date(s)
If you don't have a lot of work experience, highlight relevant coursework or academic achievements

5. Use keywords

Many employers use applicant tracking systems (ATS) to screen resumes. To make sure your resume makes it through the screening process, use keywords from the job description throughout your resume.

By following these tips, you'll be well on your way to writing a great mall resume. Good luck!

Common Resume Writing Mistake

Including Too Much Personal Information

Details like age, marital status, religion, or other personal information do not belong on a resume. Including them may open the door for potential discrimination, and they're not relevant to your qualifications.

Stocker
Clerk
Merchandise Buyer
Bookstore
Key Holder
Retail Sales Manager
Meat Manager
Store Supervisor
Stock Manager
Grocery Clerk