Objective: Seeking a position in the retail industry at a busy shopping mall where I can provide excellent customer service, maintain a clean and organized store environment, and contribute to achieving sales goals.
Experience:
- Retail Sales Associate | Macy's | 2018 - Present
- Greet and assist customers in finding products and making purchases
- Maintain a neat and organized store appearance by restocking merchandise and cleaning displays
- Process transactions accurately and efficiently using a point-of-sale system
- Meet and exceed daily and weekly sales goals
- Customer Service Representative | JCPenney | 2016 - 2018
- Provide excellent customer service by answering questions, handling complaints, and resolving issues
- Assist customers with locating products and making purchases
- Process returns and exchanges
- Utilize store technology to check inventory and place online orders
- Retail Intern | Nordstrom | 2015 - 2016
- Assist sales associates with customer service and sales tasks
- Learn and perform visual merchandising tasks including creating displays and organizing merchandise
- Attend training sessions and meetings to learn about sales techniques and customer service best practices
Skills:
- Excellent customer service and communication skills
- Ability to work in a fast-paced and ever-changing retail environment
- Attention to detail and ability to maintain store organization
- Proficiency in using point-of-sale systems and other retail technology
- Flexibility in scheduling and willingness to work weekends and holidays
Avoid Jargon
Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.
If you're looking to apply for a job at a mall, you'll need a great resume that showcases your skills and experience. Here are some tips on how to write a winning mall resume:
1. Start with a strong objective
Your objective should clearly state what kind of job you're looking for and why you're qualified for it. Make sure to tailor your objective to the specific mall and position you're applying for.
2. Highlight your experience
- List your most recent job first
- Include the name of the company, your job title, and the dates you worked there
- In bullet points, describe your responsibilities and achievements
- Use action verbs and be specific about what you did and how you did it
3. Showcase your skills
- Include skills that are relevant to the job you're applying for
- Use bullet points and be specific
- For example, if you're applying for a sales position, you could list skills like "excellent communication skills", "ability to work in a fast-paced environment", and "strong customer service skills"
4. Include your education
- List the name of the school(s) you attended
- Include the degree(s) you earned and your graduation date(s)
- If you don't have a lot of work experience, highlight relevant coursework or academic achievements
5. Use keywords
Many employers use applicant tracking systems (ATS) to screen resumes. To make sure your resume makes it through the screening process, use keywords from the job description throughout your resume.
By following these tips, you'll be well on your way to writing a great mall resume. Good luck!
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