Lisa Johnson
1234 Main Street | Anytown, USA 12345 | (555) 555-1234 | [email protected]
Summary
Certified Loss Prevention Manager with over 10 years of experience reducing inventory shrinkage and preventing theft in retail environments. Demonstrated success in creating and implementing effective loss prevention strategies and training programs for employees. Strong background in investigations and evidence collection, as well as collaboration with law enforcement.
Experience
- Loss Prevention Manager – Macy's, Anytown, USA – 2015 to present
- Develop and execute comprehensive loss prevention programs for all retail locations, resulting in a 50% decrease in inventory shrinkage over three years.
- Create and implement training programs for employees on proper theft prevention techniques, resulting in a 25% reduction in internal theft incidents.
- Partner with law enforcement agencies to investigate and prosecute external theft cases, resulting in a 90% conviction rate.
- Develop and maintain relationships with store management and regional executives to ensure alignment with company goals and strategies.
- Loss Prevention Investigator – JCPenney, Anytown, USA – 2011 to 2015
- Conduct internal investigations of theft and fraud incidents, collecting evidence and conducting interviews to determine responsible parties and prevent future occurrences.
- Collaborate with external law enforcement agencies to investigate and prosecute organized retail crime (ORC) incidents, resulting in multiple successful ORC rings being dismantled.
- Recommend and implement security improvements, including CCTV upgrades and Access Control Systems integration, to reduce opportunities for theft and fraud.
- Train and mentor loss prevention staff on investigative techniques and best practices.
Education
- Bachelor's Degree in Criminology – University of Anytown, USA – 2011
- Certified Protection Professional (CPP) – American Society for Industrial Security (ASIS) – 2014
- Loss Prevention Certified (LPC) – National Retail Federation (NRF) – 2015
Introduction
A Loss Prevention Manager is responsible for protecting the assets of a company from theft and loss. They develop strategies to prevent theft, monitor for suspicious activity, train employees, and investigate potential losses. If you're interested in pursuing a career in loss prevention management, it's important to create a high-quality resume to showcase your skills and expertise.
Format
- Start with a clear objective statement that summarizes your professional goals and achievements.
- List your education and professional experience in reverse chronological order.
- Include specific examples of your successes in loss prevention management, such as reducing shrinkage and improving security measures.
- Use bullet points to highlight key responsibilities and accomplishments in each role.
- Include relevant professional certifications and licenses, such as Certified Protection Professional (CPP) or Certified Fraud Examiner (CFE).
- End with a list of skills and software programs you're proficient in, such as CCTV monitoring and investigation software.
Objective Statement
Your objective statement should be clear and concise, highlighting your professional goals and achievements. For example:
"A highly motivated and experienced Loss Prevention Manager with over 10 years of experience reducing shrinkage and improving security measures. Seeking a challenging position in a dynamic organization where I can apply my skills in reducing financial risk and increasing profitability."
Education and Experience
- List your educational credentials, including your degree(s), major(s), and any relevant coursework. For example:
- Bachelor's degree in Criminal Justice, XYZ University (2010-2014)
- Associate's degree in Business Management, ABC Community College (2008-2010)
- Next, list your professional experience in reverse chronological order, with your most recent position first. For example:
- Loss Prevention Manager, ABC Retail Company (2018-present)
- Implemented new training programs that reduced shrinkage by 10% in the first year.
- Led a team in investigating and prosecuting several employees for theft, resulting in over $50,000 in savings for the company.
- Developed and maintained a comprehensive security plan that reduced in-store crime by 5% in the first year.
- Loss Prevention Specialist, XYZ Corporation (2014-2018)
- Conducted internal investigations that identified and prevented over $100,000 in losses.
- Managed a 24/7 security monitoring center, responding to alarms and suspicious activity.
- Developed and implemented comprehensive training programs for employees on proper security procedures.
Certifications and Licenses
List any relevant professional certifications and licenses that you hold, such as:
- Certified Protection Professional (CPP)
- Loss Prevention Certified (LPC)
- Certified Fraud Examiner (CFE)
- Security Guard License
Skills
End your resume with a list of skills and software programs you're proficient in. For example:
- CCTV monitoring
- Investigation software (e.g. i2, CaseMap)
- MS Office suite
- Security system installation and maintenance
Creating a well-formatted and comprehensive Loss Prevention Manager resume is crucial to landing your desired position in this competitive field. Highlight your qualifications and achievements to stand out from the crowd and showcase your expertise.