Lobby Attendant Resume Example & Writing Guide

Lobby Attendant Resume Sample

Professional Summary

Experienced Lobby Attendant with over five years of experience providing top-notch services to guests and clients. Expertise in managing the flow of traffic, maintaining cleanliness, and ensuring the security of the facility. Proficient in using different tools and equipment needed for the job.

Work Experience

ABC Company

Lobby Attendant

2015 - Present
- Maintained cleanliness and orderliness of the reception area and the surrounding lobby.
- Assisted guests and clients by providing directions and providing assistance as needed.
- Managed the traffic flow in the lobby by ensuring that people are following lobby guidelines in an orderly and safe manner.
- Operated various tools and equipment such as vacuum cleaners, floor buffers, and other cleaning implements.
- Maintained and monitored the lobby and reception area's security by keeping an eye out for suspicious activity and reporting it to the authorities.
XYZ Hotel

Lobby Attendant

2012 - 2015
- Assisted guests by providing accurate direction and provided them with a warm and welcoming experience from the very beginning of their stay.
- Maintained and managed the lobby area, ensuring it was tidy, presentable, and free from any hazards.
- Ensured safety and security by monitoring the facility for unusual activity and reporting it to the appropriate personnel.
- Conducted routine security checks to ensure that all safety equipment and procedures were functioning correctly.

Education and Certifications

Bachelor's Degree in Hospitality Management

ABC University - 2011-2015
Certification in Facilities Management

XYZ Institute - 2016

Expert Tip

Showcase Certifications

Certifications can be a significant asset in certain industries. If you have relevant certifications, highlight them on your resume to demonstrate your expertise.

Lobby Attendant Resume Writing Guide

Introduction

If you enjoy interacting with people and have a keen eye for detail, a job as a Lobby Attendant might be perfect for you. A Lobby Attendant is responsible for maintaining the cleanliness and appearance of a building's lobby or entranceway. This job requires excellent interpersonal skills, attention to detail, and the ability to multitask. In this article, we'll discuss how to write an effective Lobby Attendant resume.

1. Start with a strong resume objective

Begin your resume with a clear and concise objective statement. This statement should highlight your key skills and experience that make you an ideal candidate for the Lobby Attendant position. For example:

To obtain a position as a Lobby Attendant that utilizes my strong customer service skills and attention to detail to ensure a welcoming and organized entranceway for guests.

2. Emphasize your customer service skills

A Lobby Attendant must have excellent customer service skills, as they are often the first point of contact for visitors and guests. Highlight your experience working with customers or in a customer-facing role. For example:

Managed guest inquiries, requests, and complaints with professionalism and efficiency, resulting in a 90% satisfaction rating.

3. Showcase your attention to detail

As a Lobby Attendant, you will be responsible for ensuring that the building's entranceway is clean and welcoming at all times. Showcase your attention to detail by highlighting experience that demonstrates your ability to maintain a clean and organized workspace. For example:

Managed daily cleaning and maintenance tasks, including sweeping, dusting, and organizing, resulting in a consistently clean and welcoming entranceway.

4. Highlight your multitasking abilities

The Lobby Attendant job requires the ability to multitask and prioritize tasks efficiently. Showcase your ability to manage multiple tasks at once by highlighting your experience that demonstrates your effective prioritization skills. For example:

Assisted guests with a variety of requests while simultaneously managing maintenance and cleaning tasks, resulting in a smooth and efficient entranceway experience for all guests.

Conclusion

A well-crafted resume is essential to securing a job as a Lobby Attendant. By highlighting your customer service skills, attention to detail, and multitasking abilities, you can create a resume that stands out to potential employers and demonstrates that you have what it takes to excel in this role.

Common Resume Writing Mistake

Not Including a LinkedIn URL

Not including a LinkedIn URL could mean missed opportunities. Many hiring managers expect it and it can provide more detailed information than your resume.