Insurance Coordinator Resume Example & Writing Guide

Insurance Coordinator Resume Example
Get expert tips on drafting an exceptional Insurance Coordinator resume with our easy-to-follow writing guide. Browse our example to stand out from the competition.
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Insurance Coordinator Resume Sample


Dedicated and detail-oriented Insurance Coordinator with 3 years of experience in health insurance coordination and claim processing. Proficient in managing client relations, ensuring regulatory compliance, and improving administrative processes.

Professional Experience:

  • ABC Insurance Company - Insurance Coordinator
    June 2018 - Present
    • Manage a portfolio of 100+ clients and process claims for their health insurance policies
    • Ensure compliance with all insurance regulations and guidelines
    • Develop and implement new administrative processes to enhance efficiency and reduce claims processing time by 15%
    • Monitor claims data and send regular reports to clients to inform them on their policy utilization and high-claim areas
    • Provide exceptional customer service to clients, address inquiries, assist with claims dispute resolutions and facilitate appeals when required.
  • XYZ Health Center - Insurance Verification Specialist
    January 2017 - June 2018
    • Verify insurance coverage and obtain pre-authorization for medical procedures, including surgeries and diagnostic tests
    • Process insurance claims, including submitting and following up on denied claims
    • Assist patients with insurance-related inquiries and facilitate payments and billing issues for uninsured patients
    • Collaborated with physicians, nurses, and other healthcare staff to ensure accurate insurance record-keeping and billing practices.


  • Strong familiarity with commercial health insurance regulations and guidelines
  • Excellent customer service and communication skills
  • Ability to work efficiently in a fast-paced, deadline-driven environment
  • Advance proficiency in Microsoft Office Suite including Excel, Word, PowerPoint and Salesforce CRM.

Expert Tip

Use a Good Resume Format

Choosing the right resume format is critical. Whether it's chronological, functional, or a combination, make sure it best showcases your experience and skills.

Insurance Coordinator Resume Writing Guide


If you're looking to apply for a job as an insurance coordinator, you'll need a strong resume that highlights your skills and experience. An insurance coordinator works to ensure that clients have the insurance coverage they need and assists with processing claims. Follow these steps to write a winning insurance coordinator resume.

Step 1: Choose the right format

The format of your resume is important as it can influence how well your skills and experience are showcased to potential employers. There are several formats to choose from, including chronological, functional, and combination. A chronological format is best suited for individuals who have a consistent work history and want to highlight their career progression. A functional format is better for those with gaps in their work history or who are new to the field. Finally, a combination format combines elements of both chronological and functional resumes.

Step 2: Highlight your skills

An insurance coordinator resume should include specific skills that are relevant to the job. These may include communication, problem-solving, attention to detail, and organization. Additionally, candidates should mention their knowledge of insurance policies and regulations, as well as experience with claims processing and customer service.

  • Communication skills, both written and verbal
  • Problem-solving abilities
  • Attention to detail
  • Organizational skills
  • Knowledge of insurance policies and regulations
  • Experience with claims processing
  • Customer service experience

Step 3: List your experience and achievements

When listing your work experience, start with your most recent job and work backward. Be sure to include job titles, company names, and dates of employment. Under each job, list your achievements and responsibilities. Use quantifiable metrics to highlight your accomplishments, such as decreasing the amount of time it takes to process a claim or increasing customer satisfaction.

  • List work experience in reverse chronological order
  • Include job titles, company names, and dates of employment
  • Detail your achievements and responsibilities under each job
  • Use quantifiable metrics to highlight accomplishments

Step 4: Include education and certifications

In addition to work experience, you should list your education and any relevant certifications. An insurance coordinator may have a degree in business, healthcare, or a related field. Additionally, certain certifications can demonstrate a candidate's expertise in the insurance industry, such as the Certified Insurance Counselor (CIC) or the Chartered Property Casualty Underwriter (CPCU) designation.

  • List education, including degree and school name
  • Include any relevant certifications

Step 5: Tailor your resume to the job description

Make sure your resume is tailored to the job description. This means using keywords and phrases from the job posting, highlighting your relevant experience, and demonstrating how you fit the requirements of the position. Employers are more likely to take notice of a resume that directly addresses their needs and wants.

  • Use keywords and phrases from the job posting
  • Highlight relevant experience
  • Demonstrate fit with the position requirements


Writing an insurance coordinator resume takes time and consideration. The key is to make sure your skills, experience, and accomplishments are clearly outlined and match the job description. By following these steps, you can create a winning resume that will impress potential employers and help you land your dream job.

Common Resume Writing Mistake

Using an Unorganized Format

An unorganized or unclear format can make your resume difficult to read and understand. Make sure your formatting is consistent and logical, with clear sections and bullet points.

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