Hotel Manager Resume Example & Writing Guide

Hotel Manager Resume Example
Learn how to create the perfect Hotel Manager resume with our example and writing guide! Impress hiring managers and land your dream job today.
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Hotel Manager Resume Sample

Professional Summary

Dedicated Hotel Manager with over 10 years of experience in the hospitality industry. Skilled in managing daily operations, maintaining guest satisfaction, and leading a team. Proven track record of increasing revenue through strategic marketing campaigns and exceeding financial targets.

Experience

  • Hotel Manager

    The Ritz Carlton, New York, NY

    2015 - Present

    • Oversee daily operations including check-in/out, room service, housekeeping, and maintenance
    • Implement sales strategies resulting in 15% increase in revenue
    • Develop and implement training programs for staff resulting in 20% increase in guest satisfaction
    • Manage budgets and financial reporting, exceeding financial targets by 10%
  • Assistant Hotel Manager

    The Four Seasons, San Francisco, CA

    2010 - 2015

    • Managed front desk operations, resulting in 10% increase in guest satisfaction
    • Supervised housekeeping and maintenance staff, ensuring hotel quality standards were met
    • Assisted in implementing marketing campaigns resulting in 12% increase in hotel revenue
    • Assisted in budget planning and forecasting

Education

  • Bachelor of Science in Hospitality Management

    New York University, New York, NY

    2006 - 2010

Skills

  • Leadership
  • Financial management
  • Customer service
  • Marketing
  • Team building
  • Problem solving

Expert Tip

Avoid Personal Pronouns

Your resume is a formal document. Avoid using personal pronouns like 'I', 'me', or 'my'. Instead, start your sentences with verbs.

Hotel Manager Resume Writing Guide

Step by Step Guide to Writing a Hotel Manager Resume

As a hotel manager, you are responsible for ensuring that guests have a comfortable and memorable stay. But before you can land your dream job, you need to impress potential employers with a well-crafted resume. Here is a step-by-step guide on how to write a hotel manager resume.

1. Start with a Strong Objective Statement

Your objective statement should summarize your career goals and highlight your relevant skills, experience, and accomplishments. Keep it brief and to the point.

  • Example: To obtain a hotel manager position where I can leverage my extensive hospitality experience and exceptional leadership skills to enhance guest satisfaction and drive revenue growth.

2. Highlight Your Relevant Experience and Accomplishments

List your most recent and relevant work experience in reverse chronological order. For each job, include your job title, employer name, location, and employment dates. Use bullet points to highlight specific accomplishments and responsibilities.

  • Example: Hilton Garden Inn, New York, NY, Hotel Manager (2018-Present)
    • Developed and implemented strategies to increase occupancy rates by 20% within six months of being hired.
    • Managed a team of 25 employees and provided coaching and mentoring to improve performance and guest satisfaction.
    • Implemented cost-saving measures that reduced the hotel's annual expenses by $100,000 while maintaining high standards of service.

3. Emphasize Your Leadership and Interpersonal Skills

As a hotel manager, you need to be an effective leader with strong interpersonal skills. Highlight these qualities throughout your resume.

  • Example:
    • Effective leader with a proven track record of successfully managing teams of up to 50 employees.
    • Excellent interpersonal and communication skills, with the ability to build relationships with guests, employees, and vendors.
    • Skilled problem solver, with the ability to think critically and make decisions quickly and efficiently.

4. Include Relevant Education and Certifications

List your highest level of education and any certifications or training relevant to the hotel industry.

  • Example: Bachelor's Degree in Hospitality Management, Cornell University (2014-2018).
    • Certified Hotel Administrator (CHA), American Hotel & Lodging Association.
    • Certified Revenue Management Executive (CRME), Hospitality Sales & Marketing Association International.

5. Proofread and Edit Your Resume

Before submitting your resume, proofread it for any grammatical errors, spelling mistakes, or formatting issues. Have someone else review it as well to ensure that it is polished and professional.

By following these steps, you can create a resume that showcases your skills, experience, and achievements, and help you land your dream job as a hotel manager.

Common Resume Writing Mistake

Lengthy Resumes

Overly long resumes can make it difficult for hiring managers to find the most important information. Try to keep your resume concise and to the point, generally between 1-2 pages.

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