Hospitality Manager Resume Example & Writing Guide

Hospitality Manager Resume Sample

Summary

Experienced hospitality manager with proven track record of success in managing operations, increasing revenue, and ensuring exceptional guest experiences. Highly organized and adept at leading teams to achieve their full potential.

Professional Experience

ABC Hotels, Hospitality Manager

Managed all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments. Developed and implemented strategies to improve guest satisfaction, resulting in a 15% increase in positive guest feedback scores.
DEF Conference Center, Operations Manager

Oversaw daily operations of conference center, including event management, catering, and audiovisual services. Increased revenue by 20% through effective sales and marketing strategies.
GHI Resort, Assistant General Manager

Assisted in the management of all resort operations, including front desk, housekeeping, food and beverage, and activities departments. Developed and implemented policies and procedures to ensure compliance with safety and sanitation regulations.

Skills and Abilities

Strong leadership and management skills
Excellent communication and interpersonal abilities
Keen attention to detail
Ability to identify and resolve issues quickly and effectively
Proficient in Microsoft Office and hotel industry software

References available upon request.

Expert Tip

Avoid Jargon

Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.

Hospitality Manager Resume Writing Guide

Introduction:

If you are a hospitality manager or applying for a job in the hospitality industry, you need a compelling resume that showcases your skills, experience, and accomplishments. A hospitality manager is responsible for overseeing all aspects of a hospitality business, ensuring that guests receive excellent customer service and the business runs smoothly. In this article, we will provide you with tips and guidelines on how to write an effective hospitality manager resume.

1. Tailor your resume to the job:

Before you start writing your resume, carefully review the job listing and understand the requirements and qualifications. Tailor your resume accordingly and highlight your relevant experience, skills, and accomplishments to demonstrate that you are the right candidate for the job. Use keywords and phrases from the job listing to show that you understand the specific needs of the employer.

2. Begin with a strong summary statement:

A strong summary statement should capture the recruiter's attention and encourage them to read further. In your summary statement, highlight your most impressive achievements and skills and explain how they relate to the job you are applying for. Keep it brief and concise, and avoid cliches and generic statements.

3. Highlight your skills:

List your hospitality skills, such as customer service, communication, leadership, problem-solving, and time management.
Use action verbs to describe your achievements, such as "managed," "supervised," and "trained."
Include examples of how you applied these skills in your previous roles and the positive outcomes you achieved.

4. Showcase your experience:

List your work experience in reverse chronological order, starting with your most recent job.
Include your job title, company name, location, employment dates, and a brief description of your responsibilities and achievements.
Quantify your accomplishments wherever possible, using figures and percentages to demonstrate your impact on the business.
Highlight promotions, awards, and special recognition that you received for your work.

5. Include education and certifications:

List your educational qualifications, including your degree, major, and the name of your institution.
Include any relevant certifications or training courses you have completed, such as ServSafe, TIPS, or Cicerone certifications.

6. proofread and edit:

Before submitting your resume, proofread it carefully to ensure that it is error-free. Check for spelling and grammar mistakes and ensure that the formatting is consistent throughout. Ask a friend or mentor to review your resume and provide feedback on its content and presentation.

Conclusion:

An effective hospitality manager resume should showcase your skills, experience, and achievements in a clear, concise, and compelling manner. Tailor your resume to the job and highlight your most impressive achievements and skills. Use action verbs to describe your accomplishments and quantify your results wherever possible. Finally, proofread and edit your resume to ensure that it is error-free and ready to impress recruiters.

Common Resume Writing Mistake

Using the Same Bullets

Repeating the same bullet points for different jobs can give an impression of redundancy. Tailor each point to reflect the unique aspects of each role.