Gate Agent Resume Example & Writing Guide

Gate Agent Resume Example
Looking for a winning Gate Agent resume example? Our writing guide offers expert tips and templates to help you stand out in the job market.
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Gate Agent Resume Sample

Professional Summary

Experienced Gate Agent with over 5 years of experience in the airline industry. Excellent customer service skills with the ability to handle stressful situations. Knowledgeable in ticketing, boarding, and baggage handling procedures.

Work Experience

  • Gate Agent

    DeltAir, Denver, CO

    June 2018 - Present

    • Assist passengers with ticketing and boarding procedures while providing excellent customer service.
    • Collaborate with TSA and other airline personnel to ensure smooth and efficient operations.
    • Handle luggage and security protocols as needed.
  • Gate Agent

    Airline X, Chicago, IL

    January 2015 - June 2018

    • Managed the boarding process for both domestic and international flights.
    • Addressed and resolved customer complaints and concerns in a timely and professional manner.
    • Checked-in passengers and tagged luggage accurately and efficiently.


  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite and airline ticketing systems
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and decision-making skills

Expert Tip

Use Job Keywords

Many employers use software that scans for specific job keywords. Make sure to include these keywords, found in the job posting, to ensure your resume doesn't get filtered out.

Gate Agent Resume Writing Guide


If you have a passion for travel and excellent customer service skills with a keen eye for details, then becoming a gate agent might be the right career path for you. To land a job as a gate agent, you need to have a well-written resume that highlights your skills, experiences, and achievements. Here are some tips on how to write a gate agent resume that stands out from the crowd.


When creating your gate agent resume, make sure to use a clear and concise format that is easy to read and understand. Use bullet points to draw attention to your achievements and experiences. Make sure to include relevant information such as your contact details, work history, and education.

Objective Statement

Your objective statement should be a brief summary of your career goals and what you hope to accomplish as a gate agent. It should be clear, concise, and targeted to the specific job you are applying for. You can include information such as your skills and experiences that will make you an asset to the organization.

Work Experience

Your work experience is the most critical section of your resume. When describing your previous roles, make sure to highlight your duties, achievements, and responsibilities. Use active verbs such as “managed,” “organized,” and “implemented” to describe your work performance. Make sure to include any awards or recognition you’ve received for your work.

Education and Training

Your education and training can be a deciding factor in landing your dream gate agent job. Be sure to list any relevant degrees, certifications, or licenses you’ve earned. Include any on-the-job training or seminars you’ve attended as well.


Your skills section should highlight your abilities that make you a good fit for the job. These can include things like customer service skills, communication skills, and attention to detail. Make sure to draw attention to any bilingual or computer skills you have that make you unique.


It is always a good idea to include at least three professional references. Make sure to get their permission before including their contact information in your resume. Choose people who have worked with you in a professional setting and can vouch for your work performance.


By following these tips, you can create a well-written resume that will catch the attention of potential employers. Make sure to customize your resume for each job you apply for and proofread it thoroughly before submitting it. With the right resume, you can land your dream job as a gate agent.

Common Resume Writing Mistake

Poor Spelling of Company Names or Job Titles

Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.

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