Summary: Experienced Front Office Receptionist with over 5 years of experience in managing reception area, answering phone calls, greeting visitors, and coordinating appointments. Proficient in handling administrative tasks, operating office equipment, and providing exceptional customer service.
Professional Experience:
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ABC Corporation, New York, NY
Front Office Receptionist March 2018 - Present
- Greet and welcome visitors, answering a high volume of incoming calls and direct them appropriately.
- Assist with administrative tasks such as filing, scanning, faxing documents, and preparing reports.
- Maintain an organized and tidy reception area, replenish office supplies, and manage office inventory.
- Coordinate and schedule appointments, meetings, and travel arrangements for management and staff.
- Provide exceptional customer service to visitors, clients, and employees, and address their inquiries and concerns promptly and professionally.
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XYZ Inc., Los Angeles, CA
Front Office Assistant June 2015 - February 2018
- Managed reception area and greeted visitors, answering multi-line phone calls, and directing them to the appropriate staff members.
- Assisted with administrative tasks such as sorting mail, filing documents, preparing reports, and arranging meetings.
- Scheduled and coordinated appointments, responding to emails, and handling customer inquiries and complaints.
- Operated office equipment such as copiers, scanners, and fax machines, and maintained inventory of office supplies.
- Provided excellent customer service, ensured that the reception area is clean and welcoming, and assisted employees with office-related tasks.
Education:
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Bachelor of Science in Business Administration
XYZ University, Los Angeles, CA May 2015
Use Numbers and Metrics
Employers value concrete evidence of your skills and accomplishments. Include data, metrics, or specific numbers to quantify your achievements when possible.
Introduction
As the face of a company, front office receptionists are vital to any business. They are responsible for greeting visitors, answering phones, and managing daily office operations. To secure a job in this field, it is imperative to have a well-written and professional resume. Here are some tips on how to write an impressive front office receptionist resume.
Format
The format of your resume is as important as the content. Keep it simple, well-structured, and easy to read. Use a formal font such as Arial or Times New Roman, and choose a font size between 10 and 12. A one-page resume is ideal as it keeps the information concise and relevant.
Personal Information
- Include your full name, address, phone number, and email address on the top of your resume.
- Avoid using personal pictures or details that are not relevant to the job.
Objective
- Your objective statement should be a brief summary of your career goal and how your skills align with the company's needs.
- Avoid using generic statements, tailor your objective to each job application
Work Experience
- List your previous job experiences in reverse chronological order. Start with your most recent position and list the job title, company name, dates of employment, and job responsibilities.
- Highlight your experience in managing front office operations, such as answering phones, greeting visitors, and scheduling appointments.
- Use bullet points to emphasize your accomplishments and contributions. Quantify your achievements where possible.
Education
- Include your educational qualifications, starting from the most recent one. List the name of the school, degree, major, and dates of attendance.
- If you have any related certifications or training, add them in a separate section.
Skills and Abilities
- Create a separate section for your technical and soft skills.
- Include any office software proficiency, multitasking capabilities, and language skills.
References
- It is not necessary to include references on your resume. However, if requested, have 2-3 professional references ready.
- Make sure to ask permission before listing someone as your reference.
With these tips in mind, you can draft a professional Front Office Receptionist resume that catches the hiring manager's eye. Remember to proofread your resume thoroughly and customize it to the job requirements. All the best in your career search!
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