Front Desk Coordinator Resume Example & Writing Guide

Front Desk Coordinator Resume Sample

I am a highly organized and detail-oriented Front Desk Coordinator with extensive experience in managing daily front desk operations, supervising staff, and delivering excellent customer service. My strong communication and interpersonal skills allow me to effectively interact with clients, employees, and management.

Professional Experience

Front Desk Coordinator: ABC Corporation, Anytown, USA (2015-present)
- Manage front desk operations including answering calls, responding to emails, greeting visitors, and maintaining a neat and organized reception area
- Supervise and train front desk staff, ensuring they provide exceptional customer service and follow company policies and procedures
- Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory
- Resolve customer complaints and issues in a timely and professional manner
Front Desk Agent: XYZ Hotel, Somewhere City, USA (2012-2015)
- Greeted guests, checked them in and out of the hotel, and assisted with luggage and room requests
- Handled cash and credit card transactions as well as managed reservations
- Answered phone calls and emails and assisted with general questions and concerns
- Maintained a clean and organized front desk area and lobby

Education

Bachelor of Science in Hospitality Management: University of Hospitality, Anytown, USA (2012)

References available upon request.

Expert Tip

Use a Resume Summary or Objective

Start your resume with a compelling summary or objective that succinctly highlights your experience and skills. This gives employers a preview of what you bring to the table.

Front Desk Coordinator Resume Writing Guide

Introduction

If you are interested in becoming a Front Desk Coordinator, then it is important to have a well-crafted resume that showcases your skills and qualifications to potential employers. The role of a Front Desk Coordinator is to provide excellent customer service and ensure the smooth operation of the front desk area of a business or organization.

Key Responsibilities

Greeting visitors and answering phone calls
Scheduling appointments and managing calendars
Assisting with administrative tasks such as filing, data entry, and record-keeping
Responding to inquiries and providing information about the organization or business
Managing office supplies and equipment

Key Skills and Qualifications

Excellent communication and customer service skills
Ability to multitask and prioritize tasks
Proficient in Microsoft Office and other office software
Attention to detail and strong organizational abilities
Experience with data entry and record-keeping

Resume Format

When writing your Front Desk Coordinator resume, it is important to choose a format that highlights your skills and experience. Consider using a chronological format, which lists your work experience in reverse chronological order, starting with your most recent position. Be sure to include your contact information and a professional summary that highlights your key skills and qualifications.

Professional Summary

Your professional summary should be a brief statement that outlines your experience and qualifications as a Front Desk Coordinator. It should highlight your key skills and accomplishments, and indicate why you are a strong candidate for the position.

Work Experience

When listing your work experience, be sure to include the name of the organization, your job title, and the dates of employment. For each job, list your key responsibilities and accomplishments, and be sure to highlight any relevant experience you have as a Front Desk Coordinator.

Education and Certifications

Include your educational background, starting with your highest degree or diploma first. Be sure to include any certifications or training programs you have completed that are relevant to the position of Front Desk Coordinator.

Summary

A well-crafted Front Desk Coordinator resume can help you stand out to potential employers and land the job of your dreams. Be sure to highlight your key skills and qualifications, and choose a format that showcases your experience and accomplishments in the best possible light.

Common Resume Writing Mistake

Ignoring Gaps in Employment

Unexplained employment gaps can raise red flags for employers. Be sure to explain these gaps in a cover letter or during the interview process.

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