Front Desk Attendant Resume Example & Writing Guide

Front Desk Attendant Resume Example
Get noticed by hiring managers with our Front Desk Attendant resume example and writing guide. Learn how to showcase your skills and experience effectively.
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Front Desk Attendant Resume Sample

Experience

  • Front Desk Attendant

    Marriott Hotel – New York, NY

    2018-Present

    • Greet and welcome guests as they enter the hotel
    • Check guests in and out of the hotel using computer software
    • Answer phone calls and direct them to the appropriate department or person
    • Handle customer complaints and requests in a timely and professional manner
    • Assist with concierge services such as booking reservations and transportation
    • Maintain a clean and organized front desk area
    • Handle cash and credit card transactions

Skills

  • Excellent communication and customer service skills
  • Ability to handle multiple tasks and prioritize efficiently
  • Proficient in computer software such as Microsoft Office and hotel check-in programs
  • Ability to work in a team environment and independently
  • Flexible schedule including nights, weekends, and holidays

Expert Tip

Include Volunteer Experience

Volunteer experience can be just as valuable as paid experience. If it's relevant to the job, don't hesitate to include it on your resume.

Front Desk Attendant Resume Writing Guide

Introduction:

A Front Desk Attendant is an integral part of any organization since they are responsible for greeting and welcoming customers and visitors and directing them to the appropriate person or department. A well-written Front Desk Attendant resume can help you land your dream job. Here are some tips to help you write an enticing and attractive Front Desk Attendant resume that will get noticed.

1. Start with a Strong Objective:

Your objective statement should be clear and concise and should grab the attention of the hiring manager. Refer to the job posting to understand the requirements and tailor your objective accordingly.

  • Serve as a Front Desk Attendant in an established and friendly environment where my hospitality skills are appreciated.
  • To obtain a Front Desk Attendant position in a reputable organization where my exceptional customer service and organizational skills will be utilized.

2. Highlight Relevant Skills and Experience:

Use bullet points to list your skills and achievements. Make sure the skills and experience listed are relevant to the job you are applying for.

  • Proficient in using phone systems, copiers, and printers
  • Excellent organizational, multitasking, and time-management skills
  • Ability to handle difficult and demanding customers in a fast-paced work environment
  • Experience in scheduling appointments, managing calendars, and handling financial transactions.

3. Emphasize Education:

Include your education, any certificates, and any courses or training programs that relate to the Front Desk Attendant role.

  • Bachelor's degree in Hospitality Management
  • Certificate in Customer Service Excellence
  • Completed a training program in Microsoft Office Suite

4. Include Professional References:

Include at least two professional references, preferably from previous employers, that can vouch for your work ethic and abilities.

  • Jane Doe - Manager at ABC Company
  • John Smith - Owner of XYZ Business

Conclusion:

Writing a Front Desk Attendant resume can be a daunting task, but if you follow these tips, you will be able to create a winning resume that will catch the attention of potential employers. Make sure to edit and proofread your resume multiple times before submitting it, to ensure that there are no errors or spelling mistakes.

Common Resume Writing Mistake

Not Customizing Your Resume

Every job and employer is different, so it's essential to tailor your resume to each job you're applying for. Failing to do so may make it seem like you're not genuinely interested in the position.

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