Floor Manager Resume Example & Writing Guide

Floor Manager Resume Sample

Professional Summary

Proven Floor Manager with more than 5 years of experience in retail industry, skilled in inventory management, staff supervision, and customer service. Driven by a passion for achieving high customer satisfaction and achieving record sales. Seeking to leverage my management skills and contribute to the success of an organization.

Work Experience

ABC Retail Store

Floor Manager | January 2018 - Present
- Oversaw the floor operations of a high-volume retail store with sales exceeding $2M annually.
- Managed a team of 15 sales associates and ensured their training and development.
- Implemented an inventory management system that reduced stock loss by 20%.
- Improved customer satisfaction rating from 3.7 to 4.5 by implementing new customer service protocols.
XYZ Retail Store

Assistant Floor Manager | June 2016 - December 2017
- Assisted the floor manager with scheduling, supervision, and training of the sales team.
- Implemented visual merchandising standards that increased store sales by 15%.
- Achieved highest customer satisfaction rating among the store team by ensuring excellent customer service.

Education and Certifications

Bachelor of Business Administration

University of California, Los Angeles
Certified Retail Manager

Retail Council of Canada

Expert Tip

Use Bullet Points

Long blocks of text can be off-putting. Use bullet points to break up your experiences and make it easy for employers to scan your resume.

Floor Manager Resume Writing Guide

Introduction

If you are looking for a job as a Floor Manager, it is important to have a well-written resume that showcases your skills and experiences. Your resume should have a clear and concise layout with relevant information that will make you stand out from other applicants.

Format

Your contact information should be included at the top of your resume, including your name, address, phone number, and email address.
A one or two sentence summary statement should be included under your contact information, highlighting your key skills and experiences.
Your work experience should be listed in reverse chronological order, starting with your most recent position. Under each position, include the name of the company, your job title, the dates of employment, and a brief description of your responsibilities.
Your education and any relevant certifications or licenses should be listed next, including the name of the school, degree or certification earned, and the dates attended.
Finally, include any relevant skills or accomplishments that demonstrate your ability to perform the duties of a Floor Manager, such as experience in managing teams, customer service skills, or knowledge of safety procedures.

Tips

Use action verbs to describe your accomplishments, such as "managed," "supervised," or "implemented."
Use bullet points to make your resume easy to scan and read.
Make sure your resume is tailored to the specific job you are applying for, highlighting skills and experiences that are relevant to the position.
Proofread your resume carefully to ensure there are no spelling or grammatical errors.
Consider having someone else read your resume to provide feedback and ensure it is clear and easy to understand.

A well-written Floor Manager resume can help you land the job you want, so take the time to carefully craft your resume and highlight your skills and experiences in a clear and concise format.

Common Resume Writing Mistake

Lack of Keywords

With many companies using Applicant Tracking Systems (ATS) that scan for specific keywords, failing to include these keywords could result in your resume being overlooked.

Floor Manager Resume Example & Writing Guide

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