Dental Receptionist Resume Example & Writing Guide

Dental Receptionist Resume Example
Learn how to create a standout Dental Receptionist resume with our comprehensive writing guide and example. Boost your chances of getting hired!
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Dental Receptionist Resume Sample


A personable and organized dental receptionist with 3 years of experience in a busy dental office.

Work Experience

  • Dental Receptionist

    ABC Dental Care, New York, NY | May 2018 - Present

    • Schedule and confirm patient appointments through phone and email.
    • Check-in patients, verify their insurance, and collect payments.
    • Communicate with patients about their treatment options, answer their inquiries and resolve any issues efficiently and with care.
    • Assist the dentist by managing charts, updating information and ensuring cleanliness in the office.
  • Dental Receptionist

    XYZ Dental Clinic, Los Angeles, CA | June 2016 - April 2018

    • Managed the appointment book using Dentrix software, enabling the office to remain efficient.
    • Greeted patients with great customer service and helped them fill out necessary forms.
    • Assisted in administrative duties such as filing and answering phone calls.
    • Coordinated with insurance companies to ensure patients' coverage was verified by their appointments.


  • Excellent customer service and communication skills
  • Proficiency in dental software including Dentrix and Eaglesoft
  • Scheduling appointments with enough time to ensure smooth flow of patients throughout the day
  • Ability to work effectively under pressure in a fast-paced office environment

Expert Tip

Avoid Jargon

Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.

Dental Receptionist Resume Writing Guide


If you're looking for a job as a dental receptionist, your resume will be the first impression your potential employer will have of you. Therefore, it's important to make sure your resume stands out and presents your qualifications and experience in the best possible light.

Step 1: Start with a strong summary statement

Start your resume with a strong summary statement that highlights your skills, experience, and qualifications. Your summary statement should be brief, but impactful, and should show the employer why you're the right person for the job. You can also use bullet points to highlight your most relevant experience.

  • Start with your name and contact information (email, phone number, and address), so that the employer can easily contact you.
  • Next, create a summary of your experience and qualifications. This summary should be personalized to the specific job you're applying for and should highlight your most relevant skills. Some examples of skills that might be relevant for a dental receptionist position are:
    • Excellent communication skills
    • Ability to multitask in a fast-paced environment
    • Familiarity with scheduling software and electronic health records (EHRs)
    • Knowledge of dental terminology and procedures
    • Friendly and approachable demeanor

Step 2: Highlight your relevant work experience

Next, list your work experience in reverse chronological order, starting with your most recent or current job. For each job, list your job title, the name of the company, and the dates of your employment. Then, list your responsibilities and accomplishments in bullet points.

When listing your responsibilities and accomplishments, be sure to focus on those that are most relevant to the dental receptionist position. Some examples of relevant responsibilities might include:

  • Greeting and checking in patients
  • Scheduling appointments and managing the office's appointment book
  • Answering phones and responding to patient inquiries
  • Verifying insurance coverage and collecting copayments
  • Maintaining patient records and entering data into EHRs
  • Keeping the reception area clean and organized

Step 3: Showcase your education and certifications

After your work experience section, include a section for your education and any relevant certifications or training. List your degree (if applicable) and the name of the institution you attended, as well as any relevant certifications you may have earned.

For a dental receptionist position, some relevant certifications might include:

  • Certified Dental Assistant (CDA)
  • Certified Dental Receptionist (CDR)
  • Certified Medical Administrative Assistant (CMAA)

Step 4: Wrap up with additional skills and hobbies

Finally, end your resume with a list of additional skills and hobbies that might be relevant to the position. This list should complement the skills listed in your summary statement and work experience section.

Some additional skills and hobbies might include:

  • Proficiency in Microsoft Office and other computer software
  • Strong organizational skills
  • Experience with customer service
  • Fluency in a second language
  • Hobbies that show attention to detail or creativity (e.g. knitting or painting)

By following these steps, you'll be well on your way to creating a strong, effective resume that will help you stand out in the competitive dental receptionist job market.

Common Resume Writing Mistake

Incorrect or Missing Contact Information

If your contact information is incorrect or missing, employers won't be able to reach you. Always double-check your contact details to ensure they are accurate.

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