Customer Service Receptionist Resume Example & Writing Guide

Customer Service Receptionist Resume Example
This guide provides a stellar customer service receptionist resume example and expert writing tips to help you land your dream job. Perfect your resume today!
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Customer Service Receptionist Resume Sample

Professional Summary

Highly motivated and organized customer service receptionist with over 5 years of experience in a fast-paced office setting. Equipped with excellent communication and problem-solving skills to provide exceptional service to clients and visitors.

Work Experience

  • ABC Company

    Customer Service Receptionist | June 2018 - present

    • Greet and direct visitors in a friendly and professional manner
    • Answer and direct incoming calls and emails
    • Provide administrative support to various departments as needed
    • Maintain a neat and organized reception area
    • Manage incoming and outgoing mail and packages
  • XYZ Corporation

    Customer Service Receptionist | March 2015 - June 2018

    • Managed a high volume of incoming calls and emails
    • Assisted with scheduling and organizing meetings
    • Provided excellent customer service to clients and visitors
    • Maintained confidentiality and privacy of sensitive information


  • University of California, Los Angeles

    Bachelor of Arts in Communications | June 2014


  • Excellent communication and interpersonal skills
  • Proficient with Microsoft Office Suite
  • Strong problem-solving and critical thinking abilities
  • Ability to work independently and collaboratively
  • Attention to detail and strong organizational skills

Expert Tip

Use Action Verbs

Start your bullet points with action verbs like 'led', 'managed', 'developed', etc. This helps highlight your skills and abilities in an energetic and straightforward way.

Customer Service Receptionist Resume Writing Guide


As a customer service receptionist, you are the first point of contact for customers who visit or call your organization. You play a vital role in representing the company and creating a positive impression on customers. To land a receptionist job, you need a well-crafted resume that highlights your skills and experience. Here's how you can write a customer service receptionist resume:

1. Start with a Professional Summary

The professional summary is the first section of your resume that recruiters will read. It should be a concise paragraph that summarizes your skills, experience, and career goals. Use this section to capture the recruiter's attention and make them interested in reading the rest of your resume. Highlight your key achievements and goals in this section.

2. List Your Relevant Work Experience

After the professional summary, list your work experience in reverse chronological order, starting with your most recent job. Be sure to include the name of the organization, your job title, dates of employment, and your key responsibilities and achievements. Focus on highlighting the skills that are relevant to the job you're applying for. If you don't have much work experience, include any internships or volunteer work that you've done.

3. Highlight Your Job Skills

In this section, list your relevant job skills such as communication, customer service, time management, and organizational skills. Be specific and provide examples of how you have used these skills in your previous roles. You can also include any certifications or training you have completed that are relevant to the job.

4. Education and Certifications

Include your education information, including the name of the degree, the institution you attended and the year of graduation. List any certifications you have in customer service, office administration or any other relevant field.

5. Additional Information

In this section, you can include any additional information that is relevant to the job or the company you're applying for. This could be any relevant hobbies or interests, volunteer work, or community activities. Make sure that everything you include in this section is related to the job or the company.


Writing a good customer service receptionist resume is critical to getting the job you want. Make sure to highlight your skills, experience, and accomplishments that are most relevant to the job. Keep your resume concise, use bullet points, and make sure it's easy to read. By following these tips, you'll increase your chances of landing the job of your dreams.

Common Resume Writing Mistake

No Action Verbs

Not using action verbs can result in a flat and uninspiring resume. Begin your bullet points with strong action verbs to help illustrate your experience.

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