Avoid Jargon
Unless it's a common term in your field, avoid using jargon or acronyms that the hiring manager may not understand. Stick to clear, plain language.
Introduction:
Sometimes, people struggle with organizing their skills and experiences into a proper format for a professional resume. One daunting resume to write in particular is a collections agent resume. Fortunately, there are guidelines to follow that will help organize your experiences and skills in a way that will make your collections agent resume stand out to potential employers.
Formatting Guidelines:
- Start with a professional-looking header that includes your name, contact information, and job title. Make sure it stands out and easy to read.
- Use bullet points to highlight your accomplishments rather than large blocks of text which can make it hard to read. Combine this with quantifiable data when possible such as the amount of money you have collected or the successful call rate.
- Briefly summarize your skills and experiences in the professional summary, which should be no more than two to three sentences. This is a quick snapshot of your collections agent experience that will grab potential employers' attention.
- Use specific keywords that resonate with the job description and role to increase your chances of being discovered by Applicant Tracking Systems (ATS).
- Ensure you don't leave any gaps in employment by listing volunteer work, higher education, or freelance work. Hiring managers value a consistent work history.
- Avoid using too many buzzwords or meaningless jargon as this can come off as inauthentic or unprofessional.
- Make use of action verbs when describing your experience. Some examples include "negotiated," "closed," and "communicated".
Sections to Include:
- Professional Summary: Briefly introduce yourself in two to three sentences. This should highlight your relevant collections agent experience and what you can bring to the role.
- Key Skills: List your relevant skills that are necessary to the job. Some examples are mediation, communication, and organization.
- Work Experience: List your collections agent experience in the reverse chronological order, starting with the most recent role. Include the name of the company, your role, and the dates of employment. For each position, briefly list your main responsibilities and key achievements.
- Education and Certifications: Mention your education and any relevant certifications such as a Collections Agent certification or training. This demonstrates your commitment to the role and willingness to continue learning.
- Professional Development: List any relevant training workshops or seminars you've attended which can prove you have taken the extra effort to improve your collections agent skills.
- References: Provide two to three professional references that you've worked with. These can be supervisors or managers who can speak about your collections agent experience and skills.
Conclusion:
A well-organized collections agent resume is a key part of landing a job in the collections field. Focus on highlighting your relevant skills and experience, use proper formatting and keyword usage, and be sure to list your relevant work experience, certifications, and professional development. With these tips, potential employers will have a better understanding of your skills and be impressed by your professional approach.
Poor Spelling of Company Names or Job Titles
Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.