Collection Specialist Resume Example & Writing Guide

Collection Specialist Resume Example
Improve your chances of landing a collection specialist job with our resume example and writing guide! Learn what it takes to stand out to hiring managers.
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Collection Specialist Resume Sample

Summary:

Experienced Collection Specialist with proven success in collecting outstanding debts and negotiating repayment plans. Proficient in skip tracing and account management. Strong communication skills and ability to work under pressure to meet deadlines and targets.

Professional Experience:

  • ABC Collections, LLC: Collection Specialist, May 2018 - Present
    • Collect outstanding debts by making outbound calls and sending written notices
    • Negotiate payment plans with debtors based on their financial situation
    • Perform skip tracing to locate hard-to-find debtors
    • Maintain accurate and updated account information
    • Meet monthly quotas and targets
  • XYZ Debt Recovery, Inc.: Junior Collection Specialist, March 2016 - April 2018
    • Liaised with debtors to discuss repayment options
    • Managed accounts and resolved billing inquiries
    • Coordinated with legal department to initiate legal action when necessary
    • Assisted senior collection specialists with escalations

Education:

  • Bachelor of Commerce, University of ABC, 2016
  • Debt Collection Certification, XYZ Institute, 2018

Expert Tip

Include Contact Information

Always include current contact information. Make sure employers have a way to reach you, whether it's by phone, email, or a professional networking site.

Collection Specialist Resume Writing Guide

Introduction

As a Collection Specialist, you are responsible for ensuring that your company's accounts receivable are collected in a timely manner. To land a job as a Collection Specialist, you need to have a well-written resume that showcases your skills and experience. In this article, we will guide you through the process of creating an effective Collection Specialist resume.

Key Sections for a Collection Specialist Resume

  • Objective
  • Summary
  • Skills
  • Experience
  • Education and Certifications

Objective

Begin your Collection Specialist resume with a clear objective statement. This should highlight your career goals and aspirations. Make sure that your objective statement aligns with the position that you are applying for.

Summary

In the summary section, you need to provide a brief overview of your experience and qualifications. This should include your years of experience as a Collection Specialist and any relevant accomplishments.

Skills

Your skills section should include both hard and soft skills that are relevant to the position. Hard skills may include proficiency in accounting software, while soft skills may include excellent communication and negotiation skills. Make sure to list your skills in bullet points to make them easy to read.

Experience

Your experience section should include a list of your previous jobs, along with your responsibilities and accomplishments. For each job, list the company name, job title, dates of employment, and job duties. Use bullet points to make your experience section easy to read.

Education and Certifications

List your educational background, including the name of the school, degree earned, and graduation date. If you have any relevant certifications, be sure to include those as well.

Follow these guidelines, and you will have a well-crafted Collection Specialist resume that will help you land your dream job. Good luck!

Common Resume Writing Mistake

Lack of Keywords

With many companies using Applicant Tracking Systems (ATS) that scan for specific keywords, failing to include these keywords could result in your resume being overlooked.

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