Collection Manager Resume Example & Writing Guide

Collection Manager Resume Example
Improve your chances of landing the collection manager job by following our comprehensive writing guide and using our expertly crafted resume example.
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Collection Manager Resume Sample


Experienced Collection Manager with over 5 years of experience managing debt collection for multiple clients. Highly organized and detail-oriented, with exceptional communication and negotiation skills.

Professional Experience

  • ABC Collection Agency

    Collection Manager | 2018 - Present

    • Developed and implemented collection strategies for multiple clients, resulting in a 20% increase in collection rates.

    • Managed a team of 10 collectors, providing coaching and training to improve their performance.

    • Negotiated payment arrangements with clients and debtors, resulting in the settlement of $2M in debt.

  • XYZ Debt Solutions

    Senior Collection Specialist | 2015 - 2018

    • Managed a portfolio of over 500 delinquent accounts, resulting in the recovery of $1M in debt.

    • Reviewed and analyzed debtor accounts to develop personalized collection strategies.

    • Assisted in the training and coaching of new collection specialists.


  • Excellent communication and negotiation skills

  • Strong analytical and problem-solving skills

  • Proficient in debt collection software and technology

  • Highly organized and detail-oriented

Expert Tip

Show Your Impact

Don't just list what you did - show how it made a difference. Use concrete examples that demonstrate the impact you had on your company or team.

Collection Manager Resume Writing Guide

If you are looking for a job as a Collection Manager, you will need a strong resume that showcases your skills and experience in the field. A well-written Collection Manager resume can help you stand out from other applicants and increase your chances of getting the job.

1. Start with a strong summary

The first thing you need to do when writing your Collection Manager resume is to start with a strong summary. This summary should be brief, but it should effectively communicate what you can bring to the table as a Collection Manager. Make sure to highlight your skills, experience, and any relevant qualifications that make you a great candidate for the job.

2. Highlight your relevant experience

One of the most important aspects of your Collection Manager resume is your work experience in the field. Highlight your relevant experience by including job titles, dates of employment, and a brief description of your duties and responsibilities. Make sure to focus on your accomplishments, such as increasing collection rates, reducing delinquencies, and improving customer satisfaction.

3. Showcase your skills

As a Collection Manager, you will need a variety of skills to be successful in the job. Make sure to showcase these skills on your resume by including a list of your strongest attributes. This can include skills such as strong communication skills, attention to detail, ability to work under pressure, and experience with collection software.

4. Mention any relevant education or certifications

If you have any relevant education or certifications in the field of collections, make sure to mention them on your resume. This can include a degree in finance or accounting, or a certification from a professional organization such as ACA International or the National Association of Credit Management.

5. Include any relevant volunteer or community experience

Finally, make sure to include any relevant volunteer or community experience on your Collection Manager resume. This can show potential employers that you are passionate about the field and have a strong commitment to helping others. This can include volunteer work with a local credit counseling organization or community service work related to financial literacy.

  • In summary, to write a Collection Manager resume that stands out:
  • Start with a strong summary
  • Highlight your relevant experience
  • Showcase your skills
  • Mention any relevant education or certifications
  • Include any relevant volunteer or community experience

Common Resume Writing Mistake

Not Customizing Your Resume

Every job and employer is different, so it's essential to tailor your resume to each job you're applying for. Failing to do so may make it seem like you're not genuinely interested in the position.

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