Collection Analyst Resume Example & Writing Guide

Collection Analyst Resume Example
Craft a winning Collection Analyst resume with our step-by-step writing guide and get noticed by employers. We provide a great resume example too!
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Collection Analyst Resume Sample


Experienced Collection Analyst with a demonstrated history of working in the financial services industry. Skilled in communication, negotiation, problem-solving, and data analysis.

Work Experience

Collection Analyst

ABC Bank, Anytown, USA (January 2018 - Present)

  • Managed a portfolio of delinquent accounts and minimized financial losses through effective collection strategies.
  • Negotiated payment arrangements and settlements with customers to resolve outstanding debts.
  • Analyzed credit reports and financial statements to assess risk and determine appropriate collection actions.
  • Provided exceptional customer service and answered questions concerning account status, payment options, and credit bureau reporting.
  • Conducted skip tracing to locate customers with incomplete or inaccurate contact information.

Collection Specialist

XYZ Collections, Anytown, USA (May 2015 - January 2018)

  • Provided support to Collection Analysts in the management of delinquent accounts.
  • Assisted with skip tracing efforts and updated contact information for customers.
  • Generated collection letters, notices, and reports.
  • Communicated with customers via phone and email to follow up on delinquent accounts and resolve outstanding balances.


Bachelor of Science in Finance

University of Anytown, Anytown, USA (Graduated May 2015)

Expert Tip

Highlight Relevant Skills

List the skills that are most relevant to the job you're applying for. Highlight both hard skills (like programming) and soft skills (like communication).

Collection Analyst Resume Writing Guide


A Collection Analyst is responsible for analyzing and managing the collection process for a company. As a Collection Analyst, you need to have exceptional communication skills, knowledge of accounting practices and the ability to handle high-pressure situations. In this article, we will guide you on how to write an effective Collection Analyst resume.

Resume Format

The format of your Collection Analyst resume is extremely important. You want to ensure that it is easy to read and showcases your skills and experience effectively. We recommend using a chronological resume format where you highlight your most recent work experience first. Additionally, use bullet points to organize your information under relevant headings.

  • Header: Your header should include your full name, address, email, phone number and LinkedIn profile link.
  • Objective: Start your resume with an objective statement that summarizes your key skills and experience in a clear and concise manner.
  • Experience: Under the experience section, list your previous jobs in reverse chronological order. Include your job title, company name, employment dates and a description of your responsibilities and accomplishments. Use bullet points to highlight your achievements.
  • Education: Mention your educational qualifications, including the name of the university, degree and date of graduation.
  • Skills: Under the skills section, list your technical and soft skills relevant to the Collection Analyst role. This may include knowledge of accounting software, customer service skills and negotiation skills.

Key Skills

When writing your Collection Analyst resume, it is essential to highlight your key skills. This will help your potential employer to quickly assess whether you are a good fit for the role. Some essential skills for Collection Analysts include:

  • Strong analytical skills
  • Excellent communication skills
  • Good knowledge of accounting principles and practices
  • Ability to work under pressure and meet tight deadlines
  • Experience with collections software
  • Good negotiation skills


When listing your previous work experience, make sure to highlight the skills and achievements that are directly relevant to the Collection Analyst role. Use bullet points to make it easy for the recruiter to scan your work history and pick out your key accomplishments.

  • Use action words such as "managed," "analyzed," and "improved."
  • Quantify your achievements wherever possible. For example, "Reduced past-due accounts by 50% over a six-month period."
  • Include any relevant certifications or trainings you have received in the field of collection.


When listing your educational qualifications, include the name of the university, degree and date of graduation. If you have any certifications or specialized training, be sure to include them here as well. For Collection Analysts, certifications such as Certified Collection Specialist (CCS) or Certified Receivables Compliance Professional (CRCP) are highly valued.


A well-crafted Collection Analyst resume can increase your chances of landing your desired role. Highlight your key skills and experience, use a clear and easy-to-read format, and quantify your achievements wherever possible. With these tips, you can create a standout resume that showcases your expertise and impresses potential employers.

Common Resume Writing Mistake

Using an Objective Statement

Objective statements are considered outdated. Instead, use a resume summary or profile that highlights your skills and accomplishments.

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