Cocktail Waitress Resume Example & Writing Guide

Cocktail Waitress Resume Sample

Summary:

Experienced and customer-focused Cocktail Waitress with 5 years of expertise serving customers in high-end bars, restaurants, and clubs. Proficient in identifying customer needs and making recommendations to enhance their dining experience. Possess excellent communication and interpersonal skills and a team player who can work under pressure.

Education:

Bachelor's degree in Hospitality Management, XYZ University
Certification in Mixology, ABC Bartending School

Professional Experience:

Cocktail Waitress, LMN Bar & Grill

June 2017 - Present

Providing exceptional customer service to patrons in a busy bar setting, ensuring that their experience is memorable and enjoyable
Preparing and serving a variety of drinks, including specialty cocktails, beer, wine and non-alcoholic beverages
Managing cash and credit card transactions, balancing the cash drawer at the end of each shift
Coordinating with the kitchen staff for food orders and ensuring timely delivery to customers
Maintaining cleanliness and organization of the bar area, restocking supplies and inventory as needed

Cocktail Waitress, QRS Lounge

July 2015 - May 2017

Greeted and escorted guests to their tables, provided menus, and informed them of daily specials
Prepared and served drinks, including basic and specialty cocktails, beer, wine and non-alcoholic beverages
Managed table reservations, special requests, and handled any customer complaints in a timely and professional manner
Assisted the bartender with stocking the bar, garnishing drinks, and ensuring that all customers were served promptly
Guided customers through the menu, providing recommendations on food and drink pairings and making suggestions to enhance their dining experience

Expert Tip

Proofread Carefully

Typos or grammatical errors can leave a bad impression. Always proofread your resume multiple times, and consider having a friend or mentor check it as well.

Cocktail Waitress Resume Writing Guide

Step 1: Start with your contact information.

The first thing you need to do when creating your cocktail waitress resume is to include your contact information at the top of the page. This should include your full name, address, phone number, and email address.

Step 2: Write a captivating summary or objective statement.

Next, write a summary or objective statement that highlights your skills and experience as a cocktail waitress. This statement should be brief and to the point, and should give the reader an idea of who you are and what you can bring to the table.

Step 3: List your relevant work experience.

The bulk of your resume should be dedicated to your work experience. List your most recent jobs first, and make sure to include the name of the establishment, your position, and the dates you worked there. Use bullet points to describe your responsibilities and achievements in each job.

Provide excellent customer service to patrons.
Maintain a clean and organized work environment.
Take orders and serve drinks in a timely and efficient manner.
Upsell drinks and promote specials to increase sales.

Step 4: Highlight your skills and qualifications.

In addition to your work experience, it's important to highlight your skills and qualifications as a cocktail waitress. These may include:

Excellent customer service skills
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Knowledge of different types of drinks and cocktails

Step 5: Include your education and certifications.

Finally, list your education and any relevant certifications you may have. This could include a high school diploma or GED, as well as any bartending or mixology certifications you may have obtained.

By following these steps and formatting your resume with the appropriate HTML markup, you can create a professional and eye-catching cocktail waitress resume that will help you stand out from the competition.

Common Resume Writing Mistake

Including Too Much Personal Information

Details like age, marital status, religion, or other personal information do not belong on a resume. Including them may open the door for potential discrimination, and they're not relevant to your qualifications.