Experienced cocktail server with over 5 years in the hospitality industry. Skilled in crafting custom cocktails, providing exceptional customer service, and managing high volume service. Seeking a position at a reputable establishment that values professionalism and creativity.
Skills
- Crafting custom cocktails
- Extensive menu knowledge
- Exceptional customer service
- Upselling techniques
- Multi-tasking under pressure
- Managing high volume service
- Inventory management
- Team collaboration
Experience
The Velvet Lounge | Cocktail Server | Chicago, IL | May 2018 – Present
- Create custom cocktails tailored to each guest's preference
- Guide guests through menu selections and make informed recommendations
- Efficiently handle cash and credit card transactions
- Cooperate with co-workers to ensure smooth service
- Maintain inventory and order supplies as needed
The Avenue | Cocktail Server | New York, NY | March 2016 – April 2018
- Developed and implemented a cocktail menu that increased sales by 20%
- Provided excellent customer service resulting in a 95% customer satisfaction rating
- Upsold premium spirits and wine resulting in increased revenue
- Managed high volume service during peak hours
- Collaborated with the kitchen to develop food and drink pairings
Education
Bachelor of Science in Hospitality Management | New York University | May 2016
Introduction
If you are interested in becoming a cocktail server, one of the essential requirements is creating a compelling resume. Your resume is the first point of contact with potential employers, and it should show your skills, experience, and achievements in the industry.
Key Areas to Focus on in Resume Writing
- Experience: Highlight your experience in the hospitality industry, and particularly your cocktail-serving experience. Use bullet points to provide details of your role and responsibilities.
- Skills: Outline your key skills, including customer service, communication, teamwork, and multitasking. You can pull some of these skills from your previous experience in other non-Cocktail Server related jobs.
- Educational Background: Provide relevant qualifications or certificates if any. Traditionally, educational background is not as important as experience for this type of job, but it could give you an added advantage.
- Achievements: Show specific accomplishments in your previous roles, whether it’s meeting revenue goals, receiving awards or promotions, or increasing customer satisfaction rates.
Key Tips for Resume Writing
- Keep it concise: Avoid lengthy paragraphs and stick to bullet points to emphasize your experience and achievements effectively.
- Customize for the job: Tailor your resume to the job description to show potential employers that you are the best fit for the role.
- Show Personality: Highlight ways in which brings your personality to your hospitality work. Skills are important, but your attitude could be key in landing the right position.
- Use Action verbs: Start your bullet points with action verbs such as “managed,” “coordinated,” “oversaw,” “increased,” or “improved,” to provide strong and specific examples of how you succeeded in your previous cocktail server roles.
Conclusion
A cocktail server resume is an essential tool for highlighting your experience, skills, and achievements in the industry. Keeping it concise, customizing for the job, showing personality, and using action verbs provide the necessary ingredients to create a compelling and effective resume that will make you stand out in a crowded job market.
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