Claims Supervisor Resume Example & Writing Guide

Claims Supervisor Resume Example
This claims supervisor resume example and writing guide offers expert tips and guidance to help you create a standout resume that gets noticed by hiring managers.
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Claims Supervisor Resume Sample

Professional Summary

Highly motivated Claims Supervisor with over 8 years of experience in the insurance industry. Skilled in effectively leading a team of claim adjusters, developing and implementing training programs, and analyzing claim data to identify trends and improve processes. Proven track record of meeting and exceeding performance goals while maintaining a high level of customer satisfaction.

Professional Experience

  • Claims Supervisor

    XYZ Insurance Company

    January 2016 - Present

    • Oversee a team of 10 claim adjusters, providing guidance and support to ensure adherence to company policies and procedures
    • Develop and implement training programs to improve the accuracy and efficiency of claim processing
    • Analyze claim data to identify trends and areas for improvement, and implement necessary changes to streamline processes
    • Collaborate with other departments to ensure timely and effective resolution of customer issues and concerns
    • Ensure compliance with all relevant regulations and policies, and provide guidance to team members on regulatory updates and requirements
    • Achieved a 95% customer satisfaction rating in 2020
  • Claim Adjuster

    ABC Insurance Company

    June 2012 - December 2015

    • Investigated and processed claims in a timely and accurate manner
    • Communicated with customers, agents, and other parties to gather necessary information and resolve issues
    • Developed and maintained positive working relationships with customers and other stakeholders
    • Assisted in training new claim adjusters
    • Achieved a 98% accuracy rating in claim processing in 2015


  • Bachelor of Science in Business Administration

    XYZ University


Expert Tip

Use Numbers and Metrics

Employers value concrete evidence of your skills and accomplishments. Include data, metrics, or specific numbers to quantify your achievements when possible.

Claims Supervisor Resume Writing Guide


If you are applying for the position of Claims Supervisor, then you need to know how to write a resume that stands out from the rest. With the increasing demand for Claims Supervisors, it is important to have a well-written resume that showcases your skills and experience.

Step by Step Guide

  • Start with a strong objective statement: Begin your resume with a clear and compelling objective statement that defines your career goal and why you are a perfect fit for the position of Claims Supervisor.
  • Highlight your key skills: List your top skills that are relevant to the job, including strong attention-to-detail, problem-solving abilities, and excellent communication skills.
  • Showcase your experience: Include detailed information about your previous work experience in the industry, emphasizing your accomplishments and successes. Highlight your training and certifications in the field.
  • Use measurable results: Where possible, quantify your achievements with statistics or data, such as the number of claims you handled or the percentage of successful claims you processed.
  • Emphasize your leadership skills: As a Claims Supervisor, you will need to be a leader and be able to motivate and manage a team. Be sure to highlight your ability to lead a team, delegate tasks, and manage workflows.
  • Include relevant education: Include your educational qualifications in the field, such as a Bachelor’s degree in Insurance or a related field.
  • Use action-oriented language: Use action verbs such as “managed,” “developed,” and “initiated” to describe your experience and accomplishments.
  • Proofread and edit: Be sure to proofread your resume before submitting it, checking for spelling and grammatical errors. Have someone else review it as well, to ensure that your resume is well-written and organized.


A well-written Claims Supervisor resume can help you stand out from the competition and land your dream job. Follow our step-by-step guide to create a resume that showcases your skills, education, and experience, and be sure to customize it to the specific job you are applying for. Best of luck!

Common Resume Writing Mistake

Using the Same Bullets

Repeating the same bullet points for different jobs can give an impression of redundancy. Tailor each point to reflect the unique aspects of each role.

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