Claims Processor Resume Example & Writing Guide

Claims Processor Resume Example
Find tips and examples for writing a winning Claims Processor resume with our guide. Improve your chances of landing your dream job in insurance today.
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Claims Processor Resume Sample


As a skilled claims processor with over 5 years of experience, I am confident in my ability to accurately and efficiently process claims while providing excellent customer service. My attention to detail, organizational skills, and problem-solving abilities make me an asset to any team.


  • Claims Processor - ABC Insurance

    Processed and adjudicated health insurance claims using multiple systems and software, ensuring accuracy and compliance with company and regulatory guidelines.

    • Reviewed and analyzed medical records and billing documents to verify that services provided were covered by policy
    • Interacted with healthcare providers and policyholders to resolve discrepancies and address inquiries
    • Collaborated with team members and management to identify and implement process improvements, resulting in increased efficiency and accuracy in claims processing
  • Claims Processor - XYZ Insurance

    Reviewed and processed auto insurance claims, conducting investigations and ensuring claims were resolved in a timely and accurate manner.

    • Evaluated accident reports, police reports, and witness statements to determine liability and assess damages
    • Collaborated with adjusters and other team members to ensure claims were handled in accordance with company policies and procedures
    • Provided excellent customer service to policyholders, answering inquiries and resolving issues in a professional and courteous manner


  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Ability to work well in a team environment and independently
  • Knowledge of industry regulations and compliance standards

Expert Tip

Use Job Keywords

Many employers use software that scans for specific job keywords. Make sure to include these keywords, found in the job posting, to ensure your resume doesn't get filtered out.

Claims Processor Resume Writing Guide


A Claims Processor is a crucial position in the insurance industry as they are responsible for processing and evaluating insurance claims. As a Claims Processor, you need to ensure that the claims are processed efficiently, accurately, and in a timely manner.

Resume Format

Your Claims Processor resume should be well-organized and easy to read. It should consist of the following sections:

  • Contact Information
  • Objective
  • Summary
  • Educational Qualifications
  • Professional Experience
  • Skills

Contact Information

Your contact information should be placed at the top of your resume and include your full name, email address, and phone number. Make sure your email address is professional and not something like "[email protected]."


Include a short and clear objective that states your career goals and what you hope to achieve in a Claims Processor role. Keep it specific and tailored to the position you are applying for.


A summary should be a brief overview of your relevant qualifications, experience, and skills. Use bullet points to make it easy to read.

Educational Qualifications

List your education and any relevant certifications or licenses you hold. Include the name of the institution, the degree or certification, and the year you received it.

Professional Experience

List your professional experience in reverse chronological order, starting with your most recent position. Include the name of the company, job title, dates of employment, and a list of your job duties and accomplishments. Use bullet points to keep it organized and easy to read.


List your relevant skills such as technical skills, communication skills, and problem-solving skills. Make sure to include any specific software experience you have, such as claim processing software or customer relationship management (CRM) software.

In conclusion, following this format and carefully tailoring your Claims Processor resume to the job description could significantly increase your chances of landing an interview for your dream job. Good luck!

Common Resume Writing Mistake

Including Irrelevant Information

Your resume should only contain information that's relevant to the job you're applying for. Irrelevant information may distract the hiring manager from your important qualifications.

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