Personal Summary
Results-driven Claims Clerk with 5+ years of experience in investigating claims, reviewing and processing documents, and analyzing data to ensure accuracy and compliance. Highly skilled in communicating with clients, colleagues, and supervising managers to make sure the processing of claims is efficient and effective.
Professional Experience
- Claims Clerk | ABC Insurance Company | Austin, TX | 2018 -Present
- Manage and maintain records and databases to track claims, update and gather information.
- Investigate claims by communicating with clients, witnesses and other sources, and analyzing evidence.
- Review and process forms and documents of policyholders, attorneys, medical professionals, and other parties involved in claims.
- Collaborate with team members and supervising managers to expedite the processing of claims and maintain company standards.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Claims Assistant | XYZ Insurance Company | Houston, TX | 2016 - 2018
- Assisted senior claims adjusters with the processing of claims and performed administrative functions.
- Communicated with clients, attorneys, and medical professionals to collect and review pertinent information.
- Reviewed and processed documents such as accident reports, medical records, and police reports.
- Coordinated with internal departments to ensure timely delivery of services related to claims processing.
- Assisted clients in completing required documents, reporting claims, and communicating with adjusters and agents.
Education and Certifications
- Bachelor of Science in Business Administration | University of Texas | Austin, TX | 2016
- Certified Claims Professional | American Institute for CPCU | 2021
Use Job Keywords
Many employers use software that scans for specific job keywords. Make sure to include these keywords, found in the job posting, to ensure your resume doesn't get filtered out.
Introduction
A claims clerk is responsible for processing and managing insurance claims. They ensure accuracy and completeness of all claim documents and communicate with insurance companies and policyholders to resolve issues. To land a job as a claims clerk, you need a well-crafted resume that highlights your relevant skills and experience.
Key Elements of a Claims Clerk Resume
- Contact information: include your name, address, phone number, and email address.
- Objective statement: a brief statement that highlights your career goals and how you will contribute to the employer's success.
- Work experience: list relevant work experience in reverse chronological order, highlighting the duties and achievements of each role.
- Education: list any relevant education or certification, such as a high school diploma or GED, associate or bachelor's degree, or industry-specific certification.
- Skills: list relevant skills, such as proficiency in Microsoft Office, attention to detail, communication skills, and knowledge of insurance terminology and processes.
Tips for Writing a Great Claims Clerk Resume
- Customize your resume for each job application, using keywords and phrases from the job description to demonstrate that you are a match for the position.
- Use bullet points to highlight your achievements in each job, and quantify where possible (e.g. "processed an average of 100 claims per day").
- Showcase your attention to detail by ensuring that there are no spelling or grammar errors in your resume.
- Include any relevant volunteer work or extracurricular activities that demonstrate skills such as communication, organization, or teamwork.
- Keep your resume concise and easy to read by using a maximum of two pages and a clear, simple font like Arial or Times New Roman.
Conclusion
A strong resume can help you stand out in a competitive job market and land your dream job as a claims clerk. By following these tips and including the key elements outlined above, you can create a resume that showcases your skills and experience, and impresses potential employers.
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