Claims Assistant Resume Example & Writing Guide

Claims Assistant Resume Example
Create a winning Claims Assistant resume with our example and writing guide. Impress employers with your skills and experience in the insurance industry.
star star star star star
1522 people used this template, 58 people have rated it.

Claims Assistant Resume Sample

Professional Summary

Dedicated and detail-oriented Claims Assistant with over 3 years of experience maintaining accurate records, tracking claim statuses, and assisting with the claims process. Proficient in handling confidential information and communicating effectively with insurance adjusters, attorneys, and clients.


ABC Insurance Company

Claims Assistant | March 2019 - Present

  • Communicate with insurance adjusters and attorneys to ensure claims are processed efficiently and effectively
  • Maintain accurate records of claim status and update internal databases
  • Assist in compiling and organizing documentation for claims
  • Work with clients to collect necessary information and address concerns

XYZ Law Firm

Legal Assistant | January 2018 - February 2019

  • Assisted attorneys with client correspondence, scheduling appointments, and maintaining calendars
  • Drafted and filed legal documents, such as pleadings, motions, and subpoenas
  • Conducted legal research on various topics, including case law and statutes
  • Responded to client inquiries and requests and provided updates on case statuses


  • Bachelor's Degree in Legal Studies, University of California, Los Angeles (UCLA)
  • Certificate in Insurance Claims Management, American Institute for Chartered Property Casualty Underwriters (CPCU)


  • Proficient in Microsoft Office Suite
  • Ability to manage and prioritize multiple tasks and deadlines
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy

Expert Tip

Use Job Keywords

Many employers use software that scans for specific job keywords. Make sure to include these keywords, found in the job posting, to ensure your resume doesn't get filtered out.

Claims Assistant Resume Writing Guide


A Claims Assistant works in the insurance industry and assists in handling insurance claims. They communicate between insurance companies, insurance adjusters, and clients, and help process insurance claims efficiently. Writing a resume for a Claims Assistant position requires specific attention to detail and expertise in customer service and communication. Here are some tips on how to write a Claims Assistant resume.

Format and Layout

  • Use a professional resume template.
  • Choose an easy-to-read font and a font size between 10 and 12.
  • Use bullet points to highlight your skills, experience, and accomplishments.
  • Keep the resume length to one or two pages.

Summary or Objective Section

  • Start with a summary or objective section that briefly summarizes your skills and experience.
  • Use bullet points to highlight your most relevant skills and experience.
  • Mention any certifications or licenses related to the insurance industry.
  • Make sure to tailor your summary or objective to the specific job posting.

Experience Section

  • List your work experience in reverse chronological order, starting with your most recent position.
  • Use bullet points to detail your role and responsibilities in each job.
  • Include specific examples of your accomplishments, such as how many claims you have processed or how many calls you have answered.
  • Mention any skills that are relevant to the job posting, such as proficiency in Microsoft Office or experience using claims management software.

Education and Training Section

  • List your education history, including any degrees or certifications you have earned.
  • Mention any relevant coursework, such as courses in insurance claims processing or customer service.
  • Include any training you have received in insurance claims processing or customer service.
  • List any professional organizations you belong to or certifications you have earned.

Skills Section

  • Create a separate section for your skills.
  • List any relevant skills, such as communication skills, customer service skills, or proficiency in claims management software.
  • Use bullet points to highlight specific examples of how you have used these skills in previous positions.
  • Make sure to tailor your skills section to the specific job posting.


Focusing on communication skills, attention to detail, and customer service expertise can help you create a strong Claims Assistant resume. Use bullet points to highlight your skills and accomplishments, and be sure to tailor your resume to the specific job posting. Following these tips can help you land the Claims Assistant position you are looking for.

Common Resume Writing Mistake

Listing Duties, Not Accomplishments

Your resume should highlight your accomplishments, not just your job duties. Highlighting your achievements showcases the value you could bring to a new role.

Build your resume online

Create resume online now to take the first step towards career success

CVBLADE developed by hiring professionals. With our resume builder, applying for your dream job is easy and fast.

Create Resume