Claims Adjuster Resume Example & Writing Guide

Claims Adjuster Resume Sample

Experienced Claims Adjuster with over 7 years of experience in handling insurance claims. Proficient in assessing damages, negotiating settlements, and providing excellent customer service to clients. Dedicated and detail-oriented in conducting investigations and documenting reports.

Professional Experience

ABC Insurance Company, Claims Adjuster, 2015 – Present
- Handle up to 100 claims per month and consistently meet deadlines.
- Assess damages and negotiate settlements with claimants and their attorneys.
- Collaborate with medical professionals and investigators to compile necessary information for claim evaluations.
- Maintain detailed records of claim investigations and settlements made.
- Provide excellent customer service to claimants and ensure their satisfaction with the claims process.
XYZ Insurance Agency, Claims Adjuster, 2012 – 2015
- Managed 50-75 claims per month with high accuracy and efficiency.
- Conducted thorough investigations, collected evidence, and documented reports for claim evaluations.
- Collaborated with attorneys to defend against fraudulent claims.
- Negotiated settlements with claimants and their attorneys.
- Provided outstanding customer service and maintained positive relationships with clients.

Education

Bachelor of Science in Business Administration – University of Maryland, 2012
Licensed Insurance Adjuster in the state of Maryland

Expert Tip

Include Volunteer Experience

Volunteer experience can be just as valuable as paid experience. If it's relevant to the job, don't hesitate to include it on your resume.

Claims Adjuster Resume Writing Guide

Introduction

If you are looking to apply for a job as a Claims Adjuster, then you need to have a strong resume. This document is what will give prospective employers their first impression of you and determine if they will consider you for the position. In this article, we will give you some tips on how to write a Claims Adjuster resume that will get you noticed.

1. Start with a professional summary

The first thing that a prospective employer will see on your resume is your professional summary. This is your elevator pitch, so make sure to craft it carefully. It should highlight your skills, experience, and achievements that make you the best candidate for the job. Keep it brief and to the point, and avoid using generic or vague language.

2. Showcase your relevant experience

Claims adjusting is a specialized field, so it’s important to highlight your relevant experience. Make sure to list your previous jobs, including the companies you worked for, the dates of employment, and your job duties. Be specific about the types of claims you handled, such as property damage, liability, or workers’ compensation. If you have any certifications or licenses, make sure to mention them here as well.

3. Highlight your skills

In addition to your experience, you should also highlight your skills. Claims adjusting requires a combination of technical and interpersonal skills, so make sure to emphasize both. Some key skills to mention include attention to detail, problem-solving, communication, and negotiation. If you have any experience with specialized software or tools, make sure to mention that as well.

4. Use numbers and metrics

Employers love to see quantifiable results on a resume, so try to include some numbers and metrics wherever possible. For example, you could mention the number of claims you handled per month, the percentage of claims you successfully resolved, or the amount of money you saved your company through efficient claims handling. These figures will help demonstrate your value as an employee.

5. Customize for each job application

Finally, make sure to customize your resume for each job application. This means tailoring your skills and experience to match the specific requirements of the position. Read the job description carefully, and make sure to use keywords and phrases that match what the employer is looking for. This will help your resume stand out and show that you are the best candidate for the job.

Start with a professional summary
Showcase your relevant experience
Highlight your skills
Use numbers and metrics
Customize for each job application

Common Resume Writing Mistake

No Action Verbs

Not using action verbs can result in a flat and uninspiring resume. Begin your bullet points with strong action verbs to help illustrate your experience.

Insurance Investigator
Insurance Agent
Claim Examiner
Insurance Coordinator
Actuary
Claims Analyst
Risk Management Specialist
Claims Examiner
Claim Representative
Adjuster