Claim Specialist Resume Example & Writing Guide

Claim Specialist Resume Example
Learn how to create a winning Claim Specialist resume with our example and writing guide. Impress employers and secure your next job interview!
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Claim Specialist Resume Sample


A detail-oriented and analytical claim specialist with over 5 years of experience in handling insurance claims and processing payments. Adept at collaborating with clients to resolve issues and identifying opportunities for process improvement. Possesses excellent communication, organization, and problem-solving skills.

Professional Experience

  • Claim Specialist | ABC Insurance Company
  • Managed a caseload of 60-70 claims, ensuring timely and accurate processing of claims, and providing excellent customer service to clients
  • Analyzed and reviewed documentation to determine claim validity and eligibility, and made timely decisions on claims based on coverage and policy terms
  • Collaborated with clients, adjusters, and other stakeholders to resolve issues and ensure quick resolution of claims
  • Identified opportunities for process improvement and developed new procedures to streamline workflow and increase efficiency


  • Bachelor's Degree in Business Administration | XYZ University
  • Completed courses in Insurance Principles and Practices, Risk Management, and Financial Analysis


  • Insurance claim processing
  • Customer service
  • Analytical skills
  • Problem-solving
  • Communication skills
  • Attention to detail

Expert Tip

Use Action Verbs

Start your bullet points with action verbs like 'led', 'managed', 'developed', etc. This helps highlight your skills and abilities in an energetic and straightforward way.

Claim Specialist Resume Writing Guide


If you're looking to become a Claim Specialist, writing a great resume is essential to landing a job in this field. A Claim Specialist is responsible for investigating insurance claims, analyzing data, and making recommendations for resolving claims. An effective resume will highlight your experience in the insurance industry and your ability to analyze data, communicate with customers and colleagues, and resolve complex claims.

Key Skills

  • Excellent analytical and problem-solving skills
  • Strong attention to detail
  • Excellent communication skills, both verbal and written
  • Ability to work independently and in a team environment
  • Knowledge of insurance policies and procedures
  • Ability to manage multiple tasks simultaneously and meet deadlines
  • Proficient in Microsoft Office and other relevant software

Professional Experience

When listing your professional experience, make sure to highlight your roles and responsibilities in the insurance industry. Focus on your ability to analyze and interpret data, communicate with customers and colleagues, and resolve complex claims. It's important to list your work experience in reverse chronological order, starting with your most recent position first. Be sure to include the following information:


While a degree is not always required for a Claim Specialist position, having a background in business, finance, or a related field can be beneficial. Include your education and relevant coursework, certifications, or licenses you have earned. Be sure to include the following information:

  • Name of the school, degree earned, and date graduated
  • Relevant coursework or areas of study
  • Certifications or licenses earned


A successful Claim Specialist resume will highlight your experience in the insurance industry, your ability to analyze data, communicate effectively, and resolve complex claims. Use the recommended formatting and key skills when creating your resume to increase your chances of landing a Claim Specialist position.

Common Resume Writing Mistake

Lack of Keywords

With many companies using Applicant Tracking Systems (ATS) that scan for specific keywords, failing to include these keywords could result in your resume being overlooked.

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