Claim Adjuster Resume Example & Writing Guide

Claim Adjuster Resume Example
Get expert tips and a sample resume for a claim adjuster. Nail your next job application with our writing guide. Start today!
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Claim Adjuster Resume Sample

Professional Summary

Diligent and detail-oriented Claims Adjuster with 5 years of experience in investigating insurance claims, evaluating damages, and negotiating settlements. In-depth knowledge of insurance policies and regulations to ensure fair compensation for clients. Strong communication skills and client-focused approach to achieve optimal results.

Work Experience

  • Claims Adjuster | ABC Insurance | 2018-present

    • Investigate and evaluate insurance claims, negotiating settlements with clients and other parties involved.
    • Review policy coverage, assess damages and losses, and prepare detailed reports for insurance companies.
    • Communicate with policyholders, witnesses, and experts such as lawyers and medical practitioners to gather necessary information to determine the validity of claims.
    • Adhere to insurance regulations and guidelines to ensure accurate and timely resolution of claims.
    • Maintain detailed documentation of all activities related to each claim, including correspondence with clients and other parties.
  • Claims Specialist | XYZ Insurance | 2015-2018

    • Handled complex insurance claims from start to finish, investigating, evaluating, and negotiating settlements with clients.
    • Collaborated with lawyers and medical experts to gather evidence to build a strong case and defend against fraudulent claims.
    • Communicated clearly and effectively with clients, policyholders, and agents to ensure satisfaction and maintain strong relationships.
    • Performed regular audits of insurance policies and systems to identify potential issues and improve efficiency.
    • Provided training and guidance to junior adjusters and staff members.

Education and Certifications

  • Bachelor's Degree in Business Administration | University of California | 2010-2014

  • Licensed Claims Adjuster | California Department of Insurance | 2015-present

Expert Tip

Focus on Hard Skills

While soft skills are important, hard skills are often what get you hired. Prioritize showcasing hard skills that align with the job description.

Claim Adjuster Resume Writing Guide


If you're looking to land a job as a claim adjuster in the insurance industry, having a well-written and comprehensive resume is crucial. Your resume is the first and often only impression that hiring managers will have of you, so it's essential that it highlights your expertise, experience, and education in a clear and concise manner.

Step 1: Choose a strong resume format

The first step to writing a great resume is to choose a format that highlights your skills and experience. For a claim adjuster position, a chronological format is typically the best option since it emphasizes your work history and shows a clear progression in your career.

  • Start with your name, contact information, and professional summary at the top of the resume.
  • Follow with your work history, starting with your most recent job first.
  • Incorporate your education, professional certifications, and relevant skills at the bottom of the resume.

Step 2: Tailor your resume to the job description

When crafting your resume, it's essential to customize it to the job you’re applying for. Review the job description carefully and highlight the requirements, skills, or experience that match your background. Then ensure that you add these into your resume so that the hiring manager can easily see that you are an ideal fit.

  • Carefully study the job description and emphasize the relevant experience in your resume.
  • Showcase your top skills that the employer is looking for.
  • Emphasize any language skill you have, as you may be required to speak with individuals who speak other languages.

Step 3: Highlight your skills and qualifications

To showcase your qualifications, consider tailoring your resume to demonstrate the following skill set:

  • Strong analytical and problem-solving skills
  • Effective communication and documentation skills
  • Excellent negotiation skills and tactful approach
  • Ability to work under deadlines and time constraints

Step 4: Support your claims with measurable results

When listing your achievements in your past job experiences, be sure to add specific achievements that can be quantified. The more specific you can be when discussing your past experience, the more impactful your resume will be.

  • Provide tangible examples of your accomplishments, such as the percentage of claims you resolved in the previous year.
  • Show how you helped to increase profitability by improving claim handling turnaround times.
  • Include data that highlights your ability to quickly resolve claims, such as reducing the average claim resolution time.

Step 5: Keep your resume concise and easy to read

Finally, make sure your resume is easy to read and concise. Hiring managers often have to go through many resumes, so keeping yours short and to the point will be very beneficial.

  • Ensure that there is plenty of white space by using bullet points to help break up the sections of your resume.
  • Include only relevant information for the specific job.
  • Use strong action words to describe your achievements and experience.

In conclusion, a well-crafted resume is your ticket to getting hired as a claim adjuster in the insurance industry. By following the above steps and tailoring your resume to the specific job description, you can create a resume that showcases your expertise and sets you apart from other applicants.

Common Resume Writing Mistake

Poor Spelling of Company Names or Job Titles

Spelling mistakes, particularly of company names or job titles, can be viewed negatively by hiring managers. Always double-check for correct spelling.

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