Auto Claims Adjuster Resume Example & Writing Guide

Auto Claims Adjuster Resume Example
Learn how to create a standout Auto Claims Adjuster resume with our expert writing guide and example. Get noticed by hiring managers and land your ideal role.
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Auto Claims Adjuster Resume Sample

Professional and experienced Auto Claims Adjuster with 5 years of expertise in assessing auto damages, negotiating settlements, and providing exceptional customer service. Demonstrated ability to work efficiently under pressure while ensuring timely completion of tasks.


  • Proficient in Microsoft Office Suite
  • Strong analytical skills
  • In-depth knowledge of auto insurance law
  • Excellent communication and interpersonal skills
  • Experience in handling complex claims


Auto Claims Adjuster, ABC Insurance Co. | Jan 2018 - Present

  • Investigate auto damage claims and assess overall loss
  • Review insurance policies to determine coverage and liability
  • Negotiate and settle claims with customers, attorneys, and body shops
  • Maintain accurate records and document all claim activities
  • Provide exceptional customer service to policyholders and claimants

Auto Claims Adjuster, XYZ Insurance Co. | Dec 2015 - Dec 2017

  • Analyzed car accident claims for liability and damages
  • Processed claims according to insurance regulations and state laws
  • Investigated fraudulent claims and deny coverage when necessary
  • Communicated with policyholders, attorneys, and vendors
  • Contributed to the team's overall success and customer satisfaction


  • Bachelor's Degree in Business Administration, University of ABC, 2014.
  • Licensed Auto Claims Adjuster, State of California.

Expert Tip

Customize Each Resume

Avoid sending a generic resume to multiple employers. Tailor your resume to each job you're applying for by emphasizing the most relevant skills and experiences.

Auto Claims Adjuster Resume Writing Guide


An auto claims adjuster is responsible for investigating and evaluating insurance claims related to automobile accidents. They assess the damages and determine the amount of compensation to be paid to the claimant. A well-written resume is essential to land a job as an auto claims adjuster. In this article, we will guide you on how to write a winning auto claims adjuster resume.

Step 1: Tailor your resume for the job

Before you start writing your resume, carefully review the job description. Highlight the skills and qualifications that the employer is looking for. Tailor your resume to emphasize how your experience and skills match the job requirements.

Step 2: Use a professional format

Using a professional format for your resume is important to create a good impression. Start with a header that includes your name, contact information, and a professional-looking profile photo. Use bullet points to make it easy for the recruiter to skim through your resume.

Step 3: Highlight your skills

As an auto claims adjuster, your skills play a crucial role in performing your job duties. Highlight your skills related to injury evaluation, damage assessment, negotiation, and communication. Also, mention the software you are proficient in, like Microsoft Office, Xactimate, or other claims software.

Step 4: Mention your experience

Include your work experience in reverse chronological order. Start with your most recent or current job and work backward. Include the name of the company you worked for, your job title, employment dates, and job duties. Highlight your achievements and how you benefited the company you worked for. Use numbers to quantify your accomplishments.

Step 5: Education and certifications

Mention your relevant education, like a bachelor’s or associate’s degree in insurance, risk management, or a related field. Highlight any certifications you have earned, like Claims Adjuster License or Associate in Claims (AIC) certification.

Step 6: References

Include references on your resume or mention that references are available upon request. Make sure that the people you list are willing to vouch for your skills and work experience.


An auto claims adjuster resume should be well-crafted and tailored to the job you are applying for. Highlight your skills, accomplishments, and certifications to grab the attention of the recruiter. Make sure to proofread your resume for grammar mistakes and typos. Use these tips to create a winning resume and land your dream job as an auto claims adjuster.

Common Resume Writing Mistake

Using an Objective Statement

Objective statements are considered outdated. Instead, use a resume summary or profile that highlights your skills and accomplishments.

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