Assistant Hotel Manager Resume Example & Writing Guide

Assistant Hotel Manager Resume Example
Learn how to write a winning Assistant Hotel Manager resume with our example and writing guide. Stand out from the competition and land your dream job!
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Assistant Hotel Manager Resume Sample

Professional Assistant Hotel Manager with over 5 years of experience in the hospitality industry, with expertise in managing front desk operations, guest services, staff training, and revenue management. Possess excellent communication skills and strong leadership qualities to supervise staff and ensure personalized guest experiences.

Professional Experience

  • Assistant Hotel Manager - Hilton Hotel (2017-Present)
    • Manage front desk operations, including check-in and check-out procedures
    • Develop and implement guest services procedures to ensure customer satisfaction
    • Train and supervise staff in customer service, front desk operations, and sales
    • Monitor and analyze revenue to improve profitability
    • Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth hotel operations
  • Front Desk Supervisor - Marriott Hotel (2015-2017)
    • Supervised front desk staff in daily operations, including reservations and check-ins
    • Assisted guests with inquiries, complaints, and requests
    • Managed room inventory and rates
    • Trained new front desk staff on customer service, sales, and software systems

Education

  • Bachelor's Degree in Hospitality Management - University of California, Los Angeles (UCLA) (2011-2015)

Skills

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite
  • Knowledge of hotel property management systems (PMS)
  • Expertise in revenue management and customer service
  • Fluent in Spanish

Expert Tip

Include Contact Information

Always include current contact information. Make sure employers have a way to reach you, whether it's by phone, email, or a professional networking site.

Assistant Hotel Manager Resume Writing Guide

Introduction

If you are looking for a job as an Assistant Hotel Manager, your resume is your first impression for recruiters. Therefore, it's essential to create a resume that highlights your accomplishments, skills, and experiences in the hospitality industry.

Format

The format of your resume should be simplified and easy to read. Use bullet points and short phrases to describe your experience. Keep your information organized in a chronological order, starting with your most recent experience.

Objective

Your objective should be clear and concise. State your intention to secure a position as an Assistant Hotel Manager and highlight your relevant skills and experience.

Experience

Your experience section is the most critical part of your resume. Here you should list your past job titles, employers, dates of employment, and your responsibilities and accomplishments. Use bullet points to highlight your achievements and quantify as much as possible.

  • List your most recent job first and work backward.
  • Be clear and specific about your responsibilities and accomplishments and how they relate to the hospitality industry.
  • Use specific numbers and data to show your impact. For example, "Managed a guest satisfaction rate of 95% during my tenure."

Education

Include your education history, specifically any degrees or certifications that are relevant to the hospitality industry. List your school, degree, and date of graduation.

  • Include relevant coursework, especially if it applies to the hotel industry, such as event planning, marketing, or hotel management.
  • Include any certifications you may have earned, such as Certified Hospitality Manager or Certified Hotel Administrator.

Skills

Highlight any relevant skills you have that relate to the position of an assistant hotel manager. These may include:

  • Leadership
  • Problem-solving
  • Communication
  • Customer service
  • Attention to detail
  • Teamwork
  • Time management

References

At the end of your resume, include a list of references, typically three to five. These should be professional references who can speak to your skills and experience in the hospitality industry.

  • Include full name, job title, company name, phone number, and email address for each reference.
  • Ask each reference for permission before listing them on your resume.

In conclusion, creating an impressive Assistant Hotel Manager resume is all about highlighting your relevant skills, experience, and achievements. Follow these simple guidelines to create a winning resume that will help you land your dream job in the hospitality industry.

Common Resume Writing Mistake

Typos and Grammatical Errors

These types of errors indicate a lack of attention to detail and might give an impression of carelessness. Always proofread your resume multiple times and consider having someone else review it as well.

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