Transcriptionist Interview Preparation

Top 10 Transcriptionist Interview Questions and Answers

1. What experience do you have in transcription?

I have worked as a transcriptionist for three years. During this time, I have transcribed audio and video recordings of various lengths and topics such as interviews, meetings, podcasts, and webinars. I have also used different software programs to transcribe accurately and efficiently.

2. How do you handle difficult audio or unclear speech?

When I encounter hard-to-understand audio, I repeat a section multiple times and slow down the audio playback to make sure that I won't miss any words. In case of unclear speech, I do my best to research and gather information regarding accents or dialects of the speaker to aid interpretation. Additionally, I ensure to put a timestamp or note indicating that specific part may be unclear.

3. What is your typing speed?

My typing speed is 75 WPM. I am confident in my typing skills, and I have always been able to meet my productivity goals by transcribing large amounts of audio in a short amount of time.

4. What software programs are you familiar with?

I am proficient in using different recording and transcription software programs such as Express Scribe, InqScribe, and TranscribeMe. I am also highly skilled in Microsoft Word, Excel, and Google Docs, which I use to organize and manage transcription files and folders.

5. How do you ensure a high level of accuracy and attention to detail?

To achieve high accuracy levels, I make sure that I listen carefully to the audio and review each section multiple times. I also research the topic or subject of the audio to ensure that I'm transcribing the correct jargon and terms accurately. In addition to that, I proofread my work and use grammar and spell-checking tools to minimize errors.

6. How do you manage your workload?

I prioritize my workload by assessing the project's deadline, turnaround time, and complexity. I create a schedule that outlines the number of audio hours that need to be transcribed per day and determine the estimated time needed to complete the project. I also do my best to stay organized and keep track of the progress and deadlines by using software tools such as Trello or Asana.

7. How do you handle confidential or sensitive information?

I ensure that I follow the client's instructions and sign non-disclosure agreements before accepting any transcription project that contains confidential or sensitive information. I also make sure that I handle the files safely and securely, and I don't share, copy, or save any information other than what is strictly essential to complete the project.

8. How do you handle feedback or criticism?

I appreciate feedback, and I use it as an opportunity to learn and improve my skills. I make sure to take the feedback positively and internalize it to put more effort to meet or exceed the client's expectations. I am open to suggestions and willing to communicate with the client to address their concerns and resolve any issues they might have.

9. Give an example of how you overcame a challenge while transcribing.

One of the most significant obstacles I faced was having an audio recording where several speakers were speaking simultaneously, and it was challenging to differentiate the speakers' voices. To solve this problem, I repeated that section several times and listened intently, analyzing every word spoken. I also did extensive research on the topic to help me deduce who could be the speakers.

10. What motivates you to do your best work?

I am motivated when I'm doing what I love and working in a positive, supportive environment. I am passionate about transcription and take pride in delivering work that meets or exceeds my clients' expectations. I enjoy learning new things, and using different software or tools motivates me to improve my skills and continuously enhance the quality of my work.

As a transcriptionist, it is essential to be detail-oriented, organized, and efficient. These interview questions and answers are a guide for aspiring transcriptionists to prepare and show their skills to potential clients or employers. By using these tips and techniques, you can excel during your transcription work and provide valuable services to your clients.

How to Prepare for Transcriptionist Interview

Transcriptionists play a vital role in the healthcare, legal, and media industries. They take audio or video files and convert them into written format, making it easy to read and understand for others. If you're interested in becoming a transcriptionist, then you might be wondering how to prepare for the interview. Here, we've listed some tips to help you ace the transcriptionist interview.

1. Know the Industry

Before attending the interview, make sure you've researched the industry well enough to have basic knowledge of what's expected of a transcriptionist. Understand what the job involves, which type of transcription you'll be performing, and who will be your target audience.

2. Brush Up Your Skills

Transcriptionists need to have excellent grammar and vocabulary skills. Their typing speed must also be fast and accurate. Practice your typing speed to make sure you have developed typing expertise. You can also use transcription software to improve your typing.

3. Understand the Equipment and Software

A transcriptionist works with different equipment and software to perform their duties. Familiarize yourself with the software and equipment used by the company you're interviewing with. You should know how to use each one and have an understanding of their benefits.

4. Create a Portfolio

As a transcriptionist, you'll need to show your employers what you're capable of. Creating a portfolio of your past transcription work can be a great way to demonstrate your skills. This can include samples of your work, your graduation certificate if there is any, experience letter and a letter of reference from your references.

5. Be Professional

Arrive at the interview 10 to 15 minutes early and dress professionally. Listen carefully to the questions being asked, and answer honestly and confidently. Respond politely and show genuine interest in the position. Avoid rambling on the questions outside the context, and keep your responses concise and relevant.

6. Be Ready for Technical Hurdles

The interviewer might ask you to perform a test transcription to evaluate your skills. Always be ready to face technical hurdles such as internet connectivity limitations, unsupported software and hardware malfunctioning. Make sure you have a reliable connection and that your equipment works appropriately.

7. Ask Questions

Show that you're interested in the position by asking questions about the company and their transcription process. Your technical queries about the equipment and software used by the company will exhibit your ability to understand and utilize technical systems.

By following these tips, you'll be well on your way to a successful transcriptionist interview. Good Luck!