Read this free guide below with common Claims Examiner interview questions
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Claims examiners play a vital role in determining whether insurance claims are legitimate or not. As a result, when interviewing to be a Claims Examiner, you need to prepare adequately. Consider the following 10 questions and their answers to help you ace the interview:
Answer: My qualifications include a degree in law and a certification in insurance. Furthermore, I’ve worked as a Claims examiner for several years.
Answer: I prioritize my work based on the nature of the claims. I give more attention to emergency cases like accidents and health emergencies.
Answer: During my previous job, I worked as a Claims examiner for a reputable insurance company for several years. As a result, I have adequate experience and knowledge in the insurance industry.
Answer: I have experience working with various insurance-related software such as Arbiter, Claims Management System, and iComp.
Answer: I have excellent analytical and communication skills. I’m also a detail-oriented individual with excellent customer service skills.
Answer: I once handled a claim where a client was wrongfully accused of theft. After thorough investigations following the standard procedures, I found out that the client was innocent, and the claim was paid.
Answer: I try to understand the customer’s concerns and provide solutions that benefit both the customer and the organization. I then follow up after the claim has been processed to ensure everything went smoothly.
Answer: Subrogation refers to the right of a legal entity to substitute for another party to recover from a third party. Subrogation enables insurance companies to recover some of the money they've paid out for a claim.
Answer: I follow the standard operating procedures set by the organization to ensure that the claims are handled timely. I avoid delays by communicating with policyholders, adjusters, and attorneys and ensuring that every party meets its deadlines.
Answer: My attention to details and ability to work under pressure sets me apart from other examiners. I also have a passion for helping people through providing top-notch customer service.
Conclusively, success in a claims examiner interview is knowing what the job requires, the skills, and experiences required. Prepare well, research the organization, and ensure that your answers are well thought out and backed by experiences.
When preparing for a claims examiner interview, it is essential to have a good understanding of what the job requires and what the interviewer is looking for in a candidate. Here are some steps you can take to help you prepare.
By preparing well and showing up to your claims examiner interview with confidence, you can help ensure that you make a positive impression on the interviewer and give yourself the best chance of landing the job.
Not following up after the interview can signal a lack of interest or politeness. Send a personalized thank you note or email within 24 hours of the interview.
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