Certified Nursing Assistant Interview Preparation

Practise Certified Nursing Assistant Mock Interview Online
Amp up your Interview Preparation.
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Certified Nursing Assistant Interview Prep

1 Free Guide Here

Read this free guide below with common Certified Nursing Assistant interview questions

2 Mock Video Interview

Mock video interview with our virtual recruiter online.

3 Evaluation

Our professional HRs will give a detailed evaluation of your interview.

4 Feedback

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Expert Tip

Practice Makes Perfect

Prepare and practice responses to common interview questions, but avoid memorizing them word-for-word. Instead, focus on key points you want to communicate.

Top 10 Certified Nursing Assistant Interview Questions and Answers

As a certified nursing assistant, you will be the essential touchpoint and advocate for the patient. And, interviewers will want to ensure you have the skills and knowledge required to provide quality care. Here are the top 10 certified nursing assistant interview questions and answers to help you prepare:

1. How do you handle difficult patients?

  • A difficult patient can be a considerable challenge. It's essential to remain calm and empathetic to the patient's needs, but also ensure the safety of everyone in the room. I would speak to the patient calmly and would try to understand their concerns. If there is a safety issue, I would alert the appropriate healthcare professionals in a non-alarming manner.
  • 2. Do you have experience working with dementia or Alzheimer's patients?

  • Yes, I've had experience working with dementia and Alzheimer's patients. I understand that they need support and stability. I've taken courses on communication and techniques to aid in understanding and care.
  • 3. Describe your experience with taking vital signs.

  • I have experience taking vital signs with all types of patients, from infants to the elderly. I have knowledge of proper procedures to avoid cross-contamination and how to document the information precisely for the healthcare professional.
  • 4. Explain how you communicate with patients who do not speak the same language as you.

  • I am familiar with working in diverse communities where patients speak a variety of languages. To ensure the best quality of care, I would utilize translation services or physical communication cues, like pointing or gesturing, to aid in better understanding and care.
  • 5. How do you respond to a patient's concerns or complaints?

  • I believe it's essential to listen actively and empathetically to the patient's concerns or complaints. I would investigate the situation, gather the relevant facts and discuss it with them involved, and come up with a solution that would offer ease and understanding to the patient.
  • 6. Describe how you handle a patient who refuses to take their medication.

  • If a patient refuses to take their medication, I would alert the healthcare professional in charge, document it correctly, and attempt to resolve the issue by communicating with the patient and explaining the need for the medication. If it becomes a safety issue, I would alert the appropriate healthcare professionals immediately.
  • 7. What do you think is the most important quality for a nursing assistant to possess?

  • Empathy is the most critical quality for nursing assistants to possess. By demonstrating empathy, one can understand the patient's fear, pain, and emotional needs. This allows the caregiver to provide compassionate and quality care to the patient, which is the ultimate goal of a certified nursing assistant.
  • 8. Describe your experience working in a team environment.

  • I have worked collaboratively in diverse teams with different healthcare professionals such as nurses, physicians, and social workers. I believe teamwork plays an important part in delivering quality care to our patients.
  • 9. Explain the importance of charting and documentation.

  • Charting and documentation are vital to ensure the complete care and well-being of the patient. It allows healthcare professionals to review, update, and monitor the patient's treatment, medication, and progress. Accurate documentation also provides communication to other healthcare providers involved in the patient's care.
  • 10. Do you have any experience with electronic medical records?

  • Yes, I do have experience working with electronic medical records. I am proficient with the software and have knowledge of working with sensitive patient information to ensure electronic privacy and security.
  • Preparing for these questions and answers will help you perform better in your nurse assistant interview. Make sure you show not only your knowledge but also your passion and dedication in serving others.

    How to Prepare for a Certified Nursing Assistant Interview

    Preparing for an interview for a Certified Nursing Assistant (CNA) position can be both exciting and nerve-racking. Being prepared can help you feel more confident and ready to answer any questions that may be asked during your interview.

    Research the Company

    Before your interview, research the company and learn as much as you can. Find out what type of patients they serve, what services they offer, and their mission statement. Knowing this information will help you understand the company's values, goals, and expectations. Additionally, it will help you answer questions more effectively during the interview.

    Review Common Questions and Answers

    There are a few common interview questions that you can expect during your CNA interview. Reviewing these questions and practicing your answers beforehand can help you feel more confident during the actual interview. Some common questions may include:

    • Tell me about yourself.
    • Why did you choose a career in healthcare?
    • What are your strengths and weaknesses?
    • What do you see as the most challenging aspects of being a CNA?
    • How do you handle a difficult patient?

    Remember to provide honest and thoughtful responses to these and other questions, highlighting your skills and experience that fit with the specific CNA job.

    Dress Professionally

    A CNA interview is a professional event, so dress accordingly. Wear professional attire that is clean, pressed, and fits appropriately. Be sure that your clothes are comfortable and make you feel confident.

    Arrive Early

    Being punctual is one of the most essential things that you can do when preparing for your CNA interview. Arrive at least 10 to 15 minutes before your scheduled interview time to allow room for unexpected delays or getting lost. Not only will arriving early help put you at ease, but it also demonstrates to the employer that you are reliable and responsible.

    Bring Required Documentation

    Before going to an interview, you should have a complete copy of your resume, a list of references, and any other required documentation if requested. Your interviewer will use this documentation to ask you questions and learn about your experience, skills, and qualifications.


    Preparing for a Certified Nursing Assistant interview is critical to demonstrate your skills and experience successfully. With these tips, you will increase your chances of impressing your interviewer and increasing your chances of landing the job.

    Common Interview Mistake

    Speaking Negatively About Past Employers

    Speaking ill of past employers can be seen as unprofessional and could raise questions about your attitude. Focus on what you've learned from past experiences, even difficult ones, rather than the negatives.